CUSTOMER EXPERIENCE

LEARN HOW TO:

Understand the Key Drivers of your Patients’ Experience
45 min

What’s one thing every patient experience strategy should have, but few actually do?

Simple: A clear, comprehensive understanding of what your patients need!

Patient experience is now broadly recognized as a core measure of healthcare quality and patient-centered culture. But, in a race for improvement, many providers fall for trends that ultimately don’t result in the kind of consistent outcomes and data that providers actually need.

Join us for “How to understand key drivers of your patients’ experience?" webinar to learn how to reflect on the patient experience you are creating and optimize your efforts.

We’ll explore how to determine the most important features—or key drivers—of your patient experience and how it can help you to enable real-time service recovery, optimize patient engagement, and boost their satisfaction and loyalty.

Key Takeaways:
  • Common obstacles in implementing data-driven patient experience programs
  • How to drive relevant insights and avoid misunderstanding your patient needs
  • How to analyze high volumes of patient data and uncover the factors contributing to scores
  • What to keep in mind for the success of your PX program
Meet your hosts
Ian Crowley

Director of Sales, Sogolytics

Ian holds more than 10 years of knowledge and expertise in enterprise software sales with a focus on customer experience. He has helped banks and credit unions nationwide to optimize their CX programs and improve loyalty, customer satisfaction, and online reputation.

Register today to join the discussion, learn, and elevate your patient experience efforts.

Register Now
You might also be interested in
3 WAYS TO REVAMP YOUR HR STRATEGY AND SET YOURSELF FOR SUCCESS IN 2022

3 WAYS TO REVAMP YOUR HR STRATEGY AND SET YOURSELF FOR SUCCESS IN 2022

Are you able to easily connect the impact of your HR initiatives to overall business goals? Could you use some help creating purpose-driven EX metrics? Join the webinar!

Watch Now
Hosted by Haris Azmi
Chief Revenue Officer, Sogolytics Natasha Safronova
Director of Product Marketing, Sogolytics
5 SURVEY MISTAKES THAT CAN RUIN YOUR RESEARCH RESULTS AND HOW TO AVOID THEM

5 SURVEY MISTAKES THAT CAN RUIN YOUR RESEARCH RESULTS AND HOW TO AVOID THEM

Conducting online surveys is one of the most powerful ways to explore market trends, but some mistakes can be fatal to overall success of the survey. Join the webinar to learn more.

Watch Now
Hosted by Melissa Krut
VP of Success, Sogolytics Ross Rubin
Founder and Principal Analyst,
Raticle Research
4 PROVEN WAYS TO SUPPORT EMPLOYEE WELL-BEING AND MENTAL HEALTH (BOTH REMOTE AND IN THE OFFICE)

4 PROVEN WAYS TO SUPPORT EMPLOYEE WELL-BEING AND MENTAL HEALTH (BOTH REMOTE AND IN THE OFFICE)

'Prioritizing your employees’ mental health is key to a thriving business and culture. Tune in to this webinar to get fueled with actionable ideas.

Watch Now
Hosted by Ian Crowley
Director of Sales
✖
Cookies Preference
random
Strictly Necessary
Authenticates appropriate use, prevents fraudulent use, and provides security to visitors
Functional
Tracks and remembers your preferences and helps us to improve our site based on visitor use
Analytics and Advertising
Tracks and analyzes your use of the site and serves communication and marketing ads
Save my preferences Accept All

100,000+

customers in 96 countries

79%

clients left a competitor for us

A+

BBB ratings

100%

EU Safe Harbor Compliant

GDPR_Seal Hipaa_Compliant AICPA_SOC ISO_Seal
TRUSTe
To help us better understand your use of our site and to display relevant content and ads, we use our own and third-party cookies. You may accept all cookies and continue to browse or change your cookie preferences. Cookie policy.

Client

Company Size

Industries

Customer Since

Read more

Typical Rave Review

Description