CUSTOMER EXPERIENCE

HOW TO:

Set your CX Program
for early wins
45 min

You probably had a big goal or two in mind when you decided to implement a comprehensive CX program or a Voice of the Customer initiative. We surely hope so, as having a clear vision on what you ultimately want to achieve is critical for your long-term success.

But if you want to be able to build momentum effectively, achieve interest and support, and inspire a larger commitment to CX within your financial institution – you need to ensure your CX program is set for early wins.

Join the webinar to hear about practical strategies that can be adopted to boost your CX initiatives’ outcomes quickly and effectively.

Key Takeaways:
  • What are early wins and why they matter
  • Three examples of early wins from real-life banks and credit unions
  • Practical tips to measure the early progress and success of your CX program
  • How to inspire a larger commitment to CX and secure leadership support within your organization
Meet your hosts
Haris Azmi

Chief Revenue Officer, Sogolytics

As Chief Revenue Officer at Sogolytics, Haris Azmi has used his wide range of experience to align sales and marketing with product development to deliver solutions that customers value. He leads a team that focuses on discovering high-impact revenue growth activities and pursuing them from conceptualization to execution.

Natasha Safronova

Director of Product Marketing, Sogolytics

Natasha is a customer advocate with experience helping organizations across multiple industries to better understand and engage their audience — prospects, customers, and partners.

Don’t miss this opportunity to learn what’s working for so many banks and financial institutions nationwide.


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