RE-THINKING COMMERCIAL LENDING

While Laurie considers herself an advocate of all feedback, her years of experience in the credit union industry have sharpened her understanding of how experiential data can help to improve the financial services industry. Harnessing the power of member and employee feedback, she has contributed to the achievement of record-breaking production results, encouraged next-level process and product improvements, and, most importantly, inspired epic culture enhancements.​​​​​​​

With broad experience in helping clients to improve customer service, strengthen relationships, and improve engagement, Jessie is a natural in the world of experience management. While her expertise in Sogolytics solutions means she has plenty of advice to offer on how to use data to make a difference, Jessie’s priority in every conversation is to listen first. In serving clients across industries and around the world, there’s always plenty to learn, and Jessie enjoys the opportunity to make connections and support growth.