SURVEY TEMPLATE

Tenant Satisfaction Survey Template

Satisfied residents stay longer, recommend you to others, and provide the foundation of a positive community environment. Use our tenant questionnaire to check in regularly to be sure you’re serving them well and they’ll return the favor.

CATEGORY
Real Estate
TIME TO COMPLETE
10 minutes (approx.)
NO. OF QUESTIONS
38
Why Use a Tenant Survey?

In the US alone, there are well over 111 million renters as of this writing, according to the Rental Protection Agency. With over 22 million landlords and counting, there are bound to be some differences in perception about the quality of rental experiences. Every single tenant is different, and landlords who reach out for feedback regularly have a better chance of making the right moves to keep residents longer. That's why we've designed a customizable tenant questionnaire for you to use.

Along with a systematic plan that provides regular feedback at various touchpoints throughout a tenant’s customer journey, a regular Tenant Satisfaction Survey for all of your residents can be a valuable data collection opportunity. No matter the size of your community, it’s critical to identify any consistent concerns or trending changes before they lead to bigger issues. Plus, on the brighter side, tenants may have great suggestions for improvements and even programming that can benefit everyone.

Whether it’s a pool party, barbeque, or game night, find out what your residents might enjoy and make it happen. Simple issues like fixing broken machines in the laundry room can make a huge difference to your residents, but only by asking can you get the answers you need. Plenty of small things can happen throughout the course of the year, and it’s good to stay informed. Your residents build their opinions over time, based on these small observations and concerns. Make time each year to get the big picture so you can be sure to develop it into a big positive rather than a big issue.

Benefits of Tenant Satisfaction Survey
1.Gain critical insights into tenant preferences
2.Monitor changing tenant sentiments
3.Identify and act on tenant concerns early on
4.Ensure tenants feel heard by proactively seeking feedback
How to use this survey template?

Once you sign in to your Sogolytics account, simply select a template from the bank to get started. Edit, add, or remove questions as per your needs, and create the survey you need easily.

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FAQs

How does a survey template work?

A survey template is a professionally designed questionnaire designed to meet the specific goals of the identified project type. The structure, questions, and answers have been carefully developed to enable users to connect with the right audiences to achieve the appropriate purpose. This template is already built and waiting within the Sogolytics platform, saving time in both the generation of ideas and actual development of the survey. Survey templates also provide a source of inspiration for those uncertain where to begin or seeking guidance and new insights on existing projects.

Can I customize a survey template before I launch?

Yes! While a template provides a solid starting point, most users will choose to customize the survey template before launching. Customization may include adding or removing questions or answers, modifying text, and revisiting logic, pre-population, or other functionality. Visually, a template may also be customized to reflect the appropriate branding, such as a logo, colors, and styles.

How can I get this survey template?

If you don’t already have a Sogolytics account, click “Try This Template” below. You’ll receive a copy of the template in your inbox and you’ll also complete sign-up for a free Sogolytics account. When you log in to the account, the template will be ready and waiting for you to get started.

Where can I find survey templates in my Sogolytics account?

If you already have a Sogolytics account, you’ll find the Template Bank on the home screen when you log in. You’ll also see the option to start from a template every time you create a new project. Create a project on the home screen, from All Projects, or while you’re working on another project. Interested in just a few questions from a specific template? Add them to the Question Bank in your account and re-use them when and where they work best.

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