Government and Citizen Satisfaction Surveys
Win in the court of public opinion. Drive decisions with critical feedback from government surveys.
Engage the public with citizen satisfaction surveys
With so much competition for resources and funding, governments and their agencies need to prioritize policies, programs, and initiatives that most benefit the public good. To find our what your constituents want and need, you need to ask.
Take a pulse with polls, ask for feedback on civic events, measure opinion through well-crafted citizen satisfaction surveys, boost issue awareness – even assess the political climate before elections. Transform this valuable, crowdsourced data into smart politics and real change.
Flexible, affordable, and secure government satisfaction survey tool
We make it easy to start a conversation with your community – and keep it going.
Basic Features
Advanced Features
Continuous support
Our support team is always prepared – 24/7, 365 – to promptly answer your questions and help your government satisfaction survey go as smoothly as possible.
Reports on demand
Easily generate and download professional, presentation-ready reports. Get a quick snapshot of the results, or dive deeper to identify issues and trends.
Keep it confidential
Encourage candid feedback from your constituents with anonymous and confidential surveys. Give respondents the privacy they need to share their concerns.
Multimedia
Embed images, video, and audio into your online citizen satisfaction survey to clearly illustrate your points and engage people of all ages, cultures, and abilities.
Customize the look and feel
Start from a template or from scratch and add your seal/logo, use your own colors and style to make your surveys more engaging and appealing, and build your bond with your community.
Made for mobile
Deliver beautiful surveys on all smartphones and tablets without any extra work. Preview the mobile versions before you send to ensure you’re delivering a great survey experience.
Paper surveys
Sometimes, paper surveys are the best option. Create your citizen satisfaction survey online, then print and distribute. We’ll import the data to your account for easy analysis and reporting.
Data privacy and security
We host all government online survey data on our servers in world-class data centers and protect it with the highest security standards. For more about our data privacy and access controls, click here.
Get the word out
Amplify the reach of your government satisfaction survey using the right channel for your message and audience. Send emails, embed surveys and polls on websites, share on social media, or send via SMS.
Fiscally responsible
Easy to implement, simple to use, and flexible enough to perform all kinds of surveys and polls. Get all the features you need at a price that makes sense, even on a tight budget.
Compliance standards
Our survey templates are 508-compliant, and meet all US standards for respondents with disabilities. SoGoSurvey also complies with EU Safe Harbor and US-Swiss Safe Harbor laws.
Proactive and responsive
Show your constituents you’re always listening. Define triggers and set up email alerts to flag any negative feedback, letting you address issues before anyone vents on social media.
Need a head start?
Our polished, proven government satisfaction survey templates get you up and running in no time!
