SURVEY TEMPLATE

Customer Testimonial Form Template and Questionnaire

The most convincing marketing tools are your customer testimonials. Prospective customers are much more likely to trust you and buy your product when they see it recommended by other customers. While social proof is great, it doesn’t always come automatically. Some customers may volunteer to share their feedback and reviews, but to make sure you’re getting something useful, consider systematically sending a testimonial template to customers who have expressed satisfaction. . To make the most of each response, a customer testimonial form template helps you collect better quality responses that you can use as shout-outs on your website, case studies, and more.

CATEGORY
Forms
TIME TO COMPLETE
4 minutes (approx.)
NO. OF QUESTIONS
6
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Engage your customers

Perhaps you’ll discover that the product price point is a little too high, or get ideas about market demands – if you don’t accept feedback, who knows what you’ll be missing? Customer suggestion box forms can encompass every aspect of your business, and are an absolute must-have for retailers, both online and off-line.

1.Personalize Your Form Testimonials celebrate your brand, and your client testimonial form template should reflect your brand, too. Add in your logo, customize your brand colors, and show off your style to main consistency across all your collateral. You can also add in specific questions, additional answer types, and leverage powerful logic to include specific follow-up questions for only relevant customers , keeping them engaged at all times.

2.Multi-Channel Distribution If you want customers to provide powerful testimonials, make it as easy as possible. Distribute the form through your preferred channel -- email, social media, or even embedded on your website! Our forms are optimized for responsive display on mobile, tablet, and desktop, ensuring your customers get the best experience no matter the device they use.

3.Manage Responses Don’t just collect the testimonials, manage them. Analyze satisfaction and loyalty with key CX metric questions, then drill down on what your customers are saying with our cutting edge Natural Language Processing analytics. Slice, dice, and filter all your data from one secure location and easily browse and select from the best testimonials to boost your marketing efforts!

Benefits of Customer Testimonial Forms
1.Understand how loyal your customers are
2.Gain insight into how customers perceive your brand, and what they would like to share
3.Get permission to share customer details that would add substance to your testimonial
CATEGORIES/TAGS
Customer Surveys Forms
How to use this survey template?

Once you sign in to your Sogolytics account, simply select a template from the bank to get started. Edit, add, or remove questions as per your needs, and create the survey you need easily.

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FAQs

How does a survey template work?

A survey template is a professionally designed questionnaire designed to meet the specific goals of the identified project type. The structure, questions, and answers have been carefully developed to enable users to connect with the right audiences to achieve the appropriate purpose. This template is already built and waiting within the Sogolytics platform, saving time in both the generation of ideas and actual development of the survey. Survey templates also provide a source of inspiration for those uncertain where to begin or seeking guidance and new insights on existing projects.

Can I customize a survey template before I launch?

Yes! While a template provides a solid starting point, most users will choose to customize the survey template before launching. Customization may include adding or removing questions or answers, modifying text, and revisiting logic, pre-population, or other functionality. Visually, a template may also be customized to reflect the appropriate branding, such as a logo, colors, and styles.

How can I get this survey template?

If you don’t already have a Sogolytics account, click “Try This Template” below. You’ll receive a copy of the template in your inbox and you’ll also complete sign-up for a free Sogolytics account. When you log in to the account, the template will be ready and waiting for you to get started.

Where can I find survey templates in my Sogolytics account?

If you already have a Sogolytics account, you’ll find the Template Bank on the home screen when you log in. You’ll also see the option to start from a template every time you create a new project. Create a project on the home screen, from All Projects, or while you’re working on another project. Interested in just a few questions from a specific template? Add them to the Question Bank in your account and re-use them when and where they work best.

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