SURVEY TEMPLATE

Return to Business Survey Template

The new normal mandated by the pandemic has made going out of the house a chore. With lockdowns and self-quarantining becoming a norm across the world, the in-person customer experience can be stressful.

However, as COVID-19 shifts the landscape and the economy picks up again, it’s important to understand how your customers feel. What are their primary concerns? What would make them feel safer? These key answers this will help you chart the road ahead and take the necessary measures to keep your customers safe and satisfied.

To make this easier, here’s our ready-to-use return to business survey template to get you started!

CATEGORY
COVID-19
TIME TO COMPLETE
2 minutes (approx.)
NO. OF QUESTIONS
6
Inspire Loyalty by Understand Customer Concerns

1.Easy Customizations Not every business is the same, so of course you need to tailor the template to yours! Remove irrelevant questions and add in specific ones using the most insightful question types. Our return to business survey template is quick and easy to complete, giving you a strong foundation to start from. Further customize the survey design to reflect your brand by changing accent colors, adding images and backgrounds, and even inserting your logo – with Sogolytics, it’s easy to build your brand.

2.Cutting-Edge Analytics The responses are in. What next? Get a quick overview of the popular sentiments and response trends with dynamic reports.  Add filters, understand overarching trends, and deep dive into what your customers are saying with key driver analysis and natural language processing. Data drives decisions, so it’s critical to ensure you understand your results.

3.Share Live Reports Want to keep everyone on the same page? Share a dynamic link of live reports so that your entire team can view incoming results – even if they don't have a Sogolytics account. Our live reports can help you track response trends, while our range of report options make it easy to quickly identify key customer concerns and sentiments so that you can respond right away.

Benefits of Return to Business Survey
1.Understand your customers' key concerns
2.Cater to evolving customer needs
3.Uncover the market perception of your business
4.Spot experience gaps and address customer concerns
How to use this survey template?

Once you sign in to your Sogolytics account, simply select a template from the bank to get started. Edit, add, or remove questions as per your needs, and create the survey you need easily.

Learn more
FAQs

How does a survey template work?

A survey template is a professionally designed questionnaire designed to meet the specific goals of the identified project type. The structure, questions, and answers have been carefully developed to enable users to connect with the right audiences to achieve the appropriate purpose. This template is already built and waiting within the Sogolytics platform, saving time in both the generation of ideas and actual development of the survey. Survey templates also provide a source of inspiration for those uncertain where to begin or seeking guidance and new insights on existing projects.

Can I customize a survey template before I launch?

Yes! While a template provides a solid starting point, most users will choose to customize the survey template before launching. Customization may include adding or removing questions or answers, modifying text, and revisiting logic, pre-population, or other functionality. Visually, a template may also be customized to reflect the appropriate branding, such as a logo, colors, and styles.

How can I get this survey template?

If you don’t already have a Sogolytics account, click “Try This Template” below. You’ll receive a copy of the template in your inbox and you’ll also complete sign-up for a free Sogolytics account. When you log in to the account, the template will be ready and waiting for you to get started.

Where can I find survey templates in my Sogolytics account?

If you already have a Sogolytics account, you’ll find the Template Bank on the home screen when you log in. You’ll also see the option to start from a template every time you create a new project. Create a project on the home screen, from All Projects, or while you’re working on another project. Interested in just a few questions from a specific template? Add them to the Question Bank in your account and re-use them when and where they work best.

You might also be interested in
Try This Template For Free

Client

Company Size

Industries

Customer Since

Read more

Typical Rave Review

Description