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Trial
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Each trial account offers free, short-term access to all features in its corresponding package. For example, a Trial-Premium account includes all Premium features. Trial accounts are used to help users explore all of the options available in each package.
There are no limits on the number of surveys you can create in a Trial account.
Data collected in a Trial account will be preserved when the account is upgraded.
If you choose a lower paid plan, you will need to create a new account. You may copy any surveys from your Trial account, but all advanced features used in the surveys will be lost.
No credit card is required when signing up for Trial versions of any paid packages. Credit card details are required only when subscribing to a Sogolytics paid plan.
All Trial accounts include all of the features and functionality of the packages they represent, providing users with hands-on experience before they make their purchasing decision. Trial accounts are limited only in quantity: launch up to 100 invitations, send 1 email reminder, and receive up to 100 responses. Following a trial, the account can be upgraded to the features and higher limits of a paid package and all surveys and data will remain intact.
At the end of your Trial period, you will be prompted to choose a paid package. Once you make your selection and upgrade, your account and chosen features will be fully functional with your surveys and data intact.
A Basic account allows 100 email invitations and responses per survey per year and a maximum of 200 email invitations and responses per year.
Each Trial account offers free, short-term access to all features in the corresponding package. For example, a Trial-Premium account includes all Premium features. Trial accounts are used to help users explore all of the options available. Basic plans are free for life and include basic features only.
Our Basic plan offers hands-on experience with the platform and includes all basic features. To view an exhaustive list of features offered, click here.
Basic account allows you to create unlimited surveys.
Within the free Basic plan, set limits cannot be changed. You may take advantage of higher invitation and response limits within our paid plans.
Sogolytics accepts payment through all major credit cards, including Visa, MasterCard, and AMEX. Payment is also accepted via wire or purchase order for Enterprise package.
Sogolytics features are included within packages designed to comprehensively address the needs of different users. Features cannot be switched between or added on to packages.
You may upgrade your account at any time. Downgrading is not an available option. However, users with paid accounts may choose to freeze their accounts for a minimal fee. Accounts may be frozen at various states, including limited ability to design, the ability to run reports, or “on hold” for a designated time.
Signing up with Sogolytics does not bind you to any contract. An annual plan ends at the end of the year. You may cancel your account at any time without any hidden or additional charges.
Sogolytics users span the globe and cross industries, from small business owners to Fortune 500 executives. Check out our Customers page to learn more.
We are committed to supporting the good work of those in education and non-profits, and we offer significant discounts for these groups. For more information, click here.
Our support team is available to ensure user success 24/7. Check your package for specific details, including email, phone, and chat-based support.
Includes all Basic features and:
24/7 email support
Includes all Plus features and:
Expedited email support
Includes all Pro features and:
Priority email, phone & chat support
Includes all Premium features and:
Dedicated Account Manager
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