79%
clients left a competitor for us
100%
EU Safe Harbor Compliant
Understand what drives
your employees
Optimize the employee experience every step of the way. Our HR analytics solution allows you to capture critical data from onboarding to training, and even exit. This enablesyou to better identify retention factors, and deliver experiences that really make a difference to your retention strategy, helping you deliver experiences that truly matter to your people. Inspire loyalty and improve retention with nuanced insights, every time.
Learn from your team
with in-depth insights
Make informed decisions with data that truly reflects how your employees feel.
Extensive Question Bank
Make your surveys engaging by using a variety of question types to keep your participants engaged.
Assured Anonymity
Increase honest responses with the promise of confidentiality. Our surveys come with a seal of anonymity to assure participants that their data doesn’t link back to them.
Scheduled Reminders
Not seeing enough answers? Nudge participants with automated reminders that pop the survey top the top of their inbox - all without impacting their anonymity!
Rules and Alerts
Be alerted to changing metrics early on and take proactive action to address employee concerns immediately.
Automated Pulse Surveys
Keep a close eye on employee sentiments with automated pulse surveys that go out at pre-determined intervals.
Omnichannel Distribution
Reach your employees across platforms, whether it’s an internal chat platform, email, or even SMS. This increases responses and ensures you hear from all employees, regardless of the location.
Live Reports
Identify the changing sentiments, spot patterns, and monitor trends as the answers come in with live reports.
Engagement Drivers
What really matters to your employees? Read between the lines with engagement driver analytics to deliver better incentives and create an enjoyable work culture.
Report Filters
Go granular, understand the concerns across locations, teams, and event at different points of the employee journey to better understand specific concerns and take corrective actions.
Make impactful decisions
at every stage
at every stage
READ BETWEEN THE LINES
Analyze qualitative data
Your employees want to feel heard — and we make that happen. Our powerful analytics help you deep dive into qualitative data to reveal insights that might otherwise be overlooked to better understand and act on your employee experience.
FUEL PRODUCTIVITY
Stay ahead of trends
Spot patterns early on and take action. SogoEX reveals employee sentiments via user-friendly reports so you can assess where your employee experience management efforts are headed and take corrective action before it’s too late.
INSPIRE LOYALTY
Improve retention
Cultivate the leaders of tomorrow and not your next big competition, by retaining your top talent. Keep up with changing employee expectations to deliver an experience they value, ensuring loyalty that fuels business growth.
Predictive HR analytics
at your fingertips
Keep participation simple for employees but ensure you've got the power to understand the impact of critical changes and decisions. With SogoEX, you can track key experience metrics, identify engagement drivers, and make decisions that maximize impact at every turn.
With data and reports that come together, you have everything you need to win stakeholder approval and ensure decisions that make a difference.
Create experiences that matter
Create experiences that transform the work culture, ensuring an unmatched employee experience.
Proactively seek feedback
Take the first step by reaching out to employees after key interactions, at journey milestones, or even just on a regular basis to ensure you are always in the loop about changing employee sentiments and concerns.
Trigger follow-ups
Be alerted to changing sentiments and concerns, automatically trigger follow-ups for employee feedback, and route concerns to the right departments for rapid resolution, ensuring that your people always feel heard.
Optimize efforts
Don’t take actions based on your gut. Instead, back it up with data to ensure your efforts are never in vain. Moreover, with our ready reports, you can win stakeholder approval to ensure the best possible outcome.
Why use HR analytics?
Your employees can by your strongest assets, if only you leverage them right. They understand your business needs and customer expectations, and they might be the first to leave if you drop the ball on employee experience. With HR Analytics, you can better understand the nuances of the employee experience - and take action.
SogoEX empowers you to read between the lines and understand the nuance of what drives your employees, and the concerns they face at every stage. With the right data at your fingertips, you can take action that has a real impact on your business: reduce turnover, improve retention, and nurture the right talent for business success.
FAQs
How is HR Analytics different from People Analytics?
HR Analytics refers specifically to the people employed by your organization, whereas people analytics refers to all people associated with your company - from customers to stakeholders, and more. When you’re looking to improve the employee experience, HR Analytics is the key to better understanding what really matters to your people - and what needs to change to optimize the work experience.
Does HR Analytics make a difference in employee experience?
It’s not enough to just set goals. The best way to achieve your goal is by understanding the factors that hold you back and identifying the changes that need to be made. With HR analytics, you can better understand key employee engagement drivers, deep dive into employee concerns — whether it be DEI-related or anything else — and take action. By proactively seeking and analyzing feedback, you can better understand what matters to your employees and create a work culture that really resonates with everyone.
Does Employee Experience impact Customer Experience?
Your employees are the face of your organization. They interact with your customers on a regular basis, resolving concerns, developing lasting relationships, and championing your offerings. Employees that are happy and loyal often feel invested in the success of the organization. They are looking to go the extra mile every time, ensuring nothing short of customer satisfaction will do. On the other hand, unsatisfied employees may not feel motivated to do more than they’re supposed to. This might especially be a concern when they don’t feel empowered enough to take action, often leading to frustration and disengagement. If this sounds like something you’d like to avoid, it’s best to keep checking in with your employees to ensure that their needs are met. And that’s not all, providing the right tools to empower your employees to be more effective can also impact the experiences they deliver. How will you know what these are? Simply ask!
What are the benefits of employee retention?
Your employees know your organization and your customers better than anyone. They have understood the dynamic within your organization and are able to achieve complex tasks with minimal oversight. Failing to retain such employees can best lead to a lack of efficiency in the short run, and at worst lead to your competitor gaining a strong leverage against your organization. Retaining your employees is far more cost effective than searching for, hiring, and training a new employee. Moreover, in-house talent can often make for better leaders that know just how to improve your organization. That’s why it’s important to develop top talent, ensuring a critical advantage in an intensely competitive industry.