• Getting Started!
    • Building EX Surveys
      • EX Metrics
        • EX Dashboard
          • EX Dashboard Settings
            • Analyze your drivers
              • Good to know
                • Getting Started!
                  • Building CX Surveys
                  • CX Metrics
                    • CX Dashboard
                      • CX Dashboard Settings
                        • Analyze your drivers
                          • Good to know
                            • Getting Started!
                              • Assessment Question types
                                • Score and more
                                  • Quiz participation
                                    • Get Results

                                    Mobile Friendly Questions

                                    As much of the world has embraced mobile technology, research, too, has gone mobile. We understand that there is a considerable demand among participants for getting things done on hand-held devices, so you will find our surveys and question types to be mobile responsive.

                                    Creating mobile surveys on Sogolytics is easy. Simply create a survey on your desktop or laptop, hit preview, then scan the QR code to preview the survey on your own Android, iPhone, or other smart device. Sogolytics automatically formats your survey and optimizes the user interface of the device on which it is opened.

                                    All the question types that Sogolytics offers can be used for creating mobile surveys. However, we understand the screen of a phone can never replace that of a computer or laptop. If you’re aiming to optimize mobile participation, we recommend that you add question types that involve minimum to zero scrolling for the participant. We suggest that you add the following simple question types for surveys that are specifically intended to be conducted on mobile phones:

                                    • Radio Button
                                    • Rating Scale
                                    • Drop Down
                                    • Ranking

                                    Of course, you can use any question type for mobile surveys, but too much scrolling leads to fatigue for participants, so be sure to preview and test. Short, simple surveys that seem engaging and attractive to you and your team are more likely to collect more responses and provide the best possible participant experience.

                                    Use grid questions and open-ended questions sparingly to minimize participant effort.

                                    Supported devices

                                    All surveys created on the Sogolytics platform are compatible with Android, Windows, iPhone, and iPad devices.

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