SogoConnect
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                • Getting Started!
                  • Building CX Surveys
                  • CX Metrics
                    • CX Dashboard
                      • CX Dashboard Settings
                        • Analyze your drivers
                          • Good to know
                            • Getting Started!
                              • Assessment Question types
                                • Score and more
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                                    Home Inbox Dialogues in Inbox> Filtering Dialogues

                                    Filtering Dialogues

                                    When looking at your Dialogue page, you can filter by:

                                    • Dialogue Status
                                    • Priority
                                    • Interest Area
                                    • Owner.

                                    At the top bar, you’ll see a filter logo to the left of all of the columns listed above. Click on the filter icon and a checklist drop-down will appear where you can filter by all of the options within each column. After you’ve made your selections, click “Apply” at the bottom of the dropdown in order to apply the filters you’ve selected. The page should load with the filtered options as soon as you click the “Apply” button.

                                    If you want to remove the filters you’ve selected, you can either select the options back through the filter icon located next to the column name or you can refresh the SoGoConnect page.

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