SogoEX

The EX platform
transforming work culture

Create a work culture your employees love by identifying their key engagement drivers and  understanding the pulse of your organization, easily.

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Bridge employee experience gaps
and unlock exponential business growth

Decode employee feedback and better identify engagement gaps with SogoEX. Our advanced employee experience platform empowers you to identify just what your employees need to unleash their top performance, transforming work culture and benefiting your bottom line.

Turn employees into ardent brand advocates

Happy employees can transform your market reputation, enabling better talent acquisition and improved customer experiences. To deliver experiences your employees love, you need to begin by understanding employee pain points.

Implement automated pulse surveys

Regularly check in with your employees via automated pulse surveys to keep your finger on the ever-evolving employee sentiment.

Keep it confidential

Anonymity encourages honesty. Make it easy for employees to share their thoughts without worry of repercussions.

Touch base at key milestones

Our employee feedback platform allows you to capture feedback from employees are different points of their employee lifecycle, ensuring you a holistic employee experience.

Break down employee feedback

Capture actionable insights from employee feedback to better understand the key measures you need to take.

Make a valuable difference

Win stakeholder approval with ready reports and take measures that transform your workplace culture, create an environment that helps your employees thrive.

Keep an open
channel of communication

Your customer just made a purchase – but are they satisfied with their experience? Invite fresh feedback with an automated SMS invitation to a beautifully branded survey. As soon as they respond, find out whether they’re good to go – or if follow-up is required to resolve any issues. Real engagement in real time.

Create a powerful work culture

SogoEX is the employee experience software you need! It allows you to gather real feedback from your employees, empowering them and creating a strong workplace culture where every voice matters.

INTERACTIVE FEATURES

Get Better Feedback

Reach your employees at their convenience by sharing surveys at scheduled times. Assured anonymity makes it easy for team members to be candid, while interactive features keeps them engaged, ensuring you get the answers you need.
POWERFUL ANALYTICS

Monitor Employee Sentiment

Regular pulse checks provide real-time insights on employee sentiments. Follow-up questions reveal key engagement drivers, enabling timely action to enhance the employee experience.
READY REPORTS

Make Informed Decisions

Win stakeholder buy-in with captivating reports that better illustrate employee insights, helping you take the necessary steps quickly for optimum employee satisfaction.
Craft an integrated employee experience

Our advanced employee feedback platform allows you to ensure an integrated and seamless experience for employees at every stage of their journey.

Automate pulse checks

Keep a finger on the pulse of your organization by scheduling pulse checks at regular intervals.

Follow up on feedback

Set up automated follow ups and updates to keep employees in the loop by following up on any feedback they provide.

Create rules and alerts

Alert the right teams and ensure feedback is routed to the right people to ensure every voice is heard.

Create custom workflows

Create processes that work for your organization with custom workflows, native integrations, and powerful API. 

How can you better inspire your employees?
Your data holds the answer!

You might be noticing a downward employee engagement trend in your weekly pulse checks. How can you change this?  By asking questions to unveil the engagement drivers and even ensuring open-text answers, your employees can share the answer.

Our employee experience management software is designed to help you better connect with your employees. Enabling guaranteed anonymity gives them the confidence to be candid, giving you the answers you need to create a thriving work culture.

Hear what our
happy customers are saying

“Powerful analytics”

“Thanks to the powerful analytics of SogoCX, we have saved hours of work sifting through data and created visibility to actionable nuggets, so we can easily act on the feedback and make a difference for our members. As if this wasn’t enough, the support we have received along the way is second to none.”

Laurie Flanders

Sales and Accountability Leader
All In Federal Credit Union

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“Amazing, quick, and easy reports”

“The kind of reports that I am able to pull for our exec team is impressive. They look at those and say things like, ‘This is amazing, it's quick, it's easy.’ I couldn’t get that with the last survey company we were utilizing. We’re able to do things I couldn’t have even imagined.”

ANTHONY CARBONARI

Transition of Care Manager
Legacy Healthcare LLC

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“Transforming how we communicate”

“Sogo understood how important this project was to me. They didn’t just sell me a member experience software, they helped me transform how we communicate with our members. My credit union started to see the high response rate and an overall satisfaction score of 9.45 [out of 10].”

GENICE DECORTE

CEO, HealthShare Credit Union

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What is Employee Experience Management?

An employee experience platform is a comprehensive software solution that organizations use to monitor, manage, and improve the employee experience. An all-in-one employee experience platform will support every stage of the employee lifecycle, from recruitment and onboarding to yearly performance evaluations and engagement surveys (and, if necessary, exit interviews). An end-to-end platform like SogoEX can be used for in-person and digital employee experience, with key features designed to engage employees, solicit feedback, and optimize the employee experience at every step of the process—leading to a richer corporate culture, a more productive workforce, and an improved employee retention rate.

FAQs

What is an employee experience platform?

An employee experience management platform helps you better understand how your employees are feeling, identify employee engagement drivers, and bridge experience gaps across the employee lifecycle. It can help you create experiences that truly hold value for your employees, thereby improving employee performance and loyalty.

What are the four pillars of employee engagement?

The right employee engagement activities can help you create a work culture that truly empowers your employees. In order to ensure a great employee experience, there are four things you need to keep in mind. Communication is key. It helps your employees feel like a part of your organization. Reach out to them about upcoming changes, seek their opinion, and solicit feedback. Look to be as transparent as possible with your employees to build trust. SogoEX allows you to get the feedback you need to better understand how your employees feel about your communication policies. Personalized training and development based on your employees’ strengths can empower your them to do better, enhancing employee performance, and improving their output. Ensure valuable employee recognition. Employees who deliver great work deserve the appreciation. It boosts morale and builds employee engagement. Understand and encourage a healthy work-life balance. By helping employees take their personal time just as seriously as they take work, you can create a culture that prioritizes employees just the way they will prioritize their office.

Why should I use an employee experience solution?

An employee experience solution helps you track key metrics pertaining to employee engagement and productivity. It offers essential employee experience tools to better identify the experience gaps and key concerns facing your employees. SogoEX boasts an intuitive user experience to make it easy to implement, ensuring your bring your whole team together, whether it’s across a digital workplace or a physical one. After all, with remote working being increasingly common, it’s essential to strategize digital experiences that resonate.

What are the most important metrics to track for employee experience management?

Help your HR team ace employee engagement with key metrics that reveal nuanced insights. From tracking employee sentiment over time to monitoring eNPS and employee satisfaction, you can transform employee engagement within your company – all via a single employee experience solution. In addition to this, measuring the employee churn rate can also help you better identify hidden concerns you might be facing, improving your employee experience.

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right for you?

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platform for small teams or individual needs?

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