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Unlock your ultimate
digital potential
Digital employee experience is about how your people experience technology in the workplace and how well they are trained to leverage new technology.
The digital world is inextricably intertwined with our every day, that’s why it’s essential to harness all that it has to offer. Employees who are able to use technology well often have higher job satisfaction, are more productive and engaged, and are better able to adapt to newer technology. Ensuring your employees are well-trained to leverage the tools at their disposal can help in automating routine tasks, streamlining workflows, and boosting productivity!
Have you optimized
your digital EX?
Ask the right questions
Do your employees use all the tools that are at their disposal? Ask them without fear of repercussions to better understand how your employees truly feel about the technology they have at hand.
Get employee feedback
Are there any tools your employees really need? Encourage your people to speak up so that you can identify the tools needed to improve efficiency, increase productivity, and boost engagement for your teams.
Create custom metrics
Sogolytics allows you to create custom metrics that allows you to keep a tab on specific aspects of the employee experience. Track how happy your employees are about your digital EX, and identify concerns before it’s too late.
Tailor training exercises
Spot trends and patterns across teams to better understand how well employees are leveraging technology. You can also use these insights to customize training, focusing on solutions that would most benefit your employees’ processes.
Monitor progress
How well are your employees interacting with technology? Are they adapting to the newest tools and solutions you’ve brought in? Keep a track of their progress and get critical feedback with regular follow-ups to make informed decisions and optimize your digital EX.
Present compelling reports
The right tech can improve efficiency, enhance productivity, and boost engagement. Win stakeholder approval and ensure your employees are equipped with the tools they need with the help of ready reports that highlight feedback, engagement gaps, and more, helping everyone see the complete picture.
Let technology do the talking
Listen
Understand Concerns
Assess how effectively your employees use workplace technology and identify any challenges they face.
act
Bridge Skill Gaps
Tailor training plans to help employees learn essential skills and master the tools and technology available to them.
evolve
Transform Engagement
Continuously update your technology to equip employees with the tools needed to boost productivity and stay ahead of the competition.
Elevate your
digital employee experience
Connect with your employees to better understand what really works for them and what doesn’t. Technology is there to make everyone’s tasks easier, optimizing workflows, improving processes, and allowing employees to focus on the more complex tasks. That’s why it’s important to ensure that your digital employee experience is tailored to the needs and preferences of your people.
Create experiences your employees value
Empower your team with the right tools to boost their productivity and drive engagement.
Empower your people
Equip employees with the right tools to achieve their goals, boosting productivity and enabling them to excel.
Increase accountability
With the right tools at their disposal, employees can take more ownership of achieving their goals and improving outcomes.
Improve retention
Implementing technology that allows employees to grow and thrive increases engagement and boosts job satisfaction, directly impacting your retention rates.
Why invest in digital employee experience?
Investing in digital employee experience can be the game changer your business needs. By focusing on ensuring your employees are equipped and trained for success, you will see an increase in productivity and engagement. A great digital employee experience can reduce burnout by improving the work-life balance, while making what would otherwise have been difficult goals more achievable for all. This boost in productivity can immediately impact an organization’s employee retention rates, as empowered employees are more likely to take ownership for their goals and be invested in the company’s success. And just like that, you will be able to retain your top talent, reducing acquisition and training costs, increasing productivity, and driving performance, ultimately fueling the bottom line.
In today’s fast-paced world, investing in a positive digital employee experience is the best way to set yourself up for long-term success and resilience in the face of economic turmoil.
FAQs
How can a good digital employee experience benefit the company’s bottom line?
A positive digital employee experience (DEX) program can transform the way your employees work. By providing employees with the tools they need to optimize their performance, automate repetitive tasks, and perform more efficiently, you are showing them that their productivity and wellbeing is valued. This in turn leads to employees taking more ownership of their tasks, often even going the extra mile to achieve success. It also builds the team spirit as employees feel connected in working towards a common goal: the success of the organization. As a result, you will notice increased camaraderie, improved productivity, and higher retention rates. What’s more, a company that employees love is a company that more people want to join. So, a great DEX also increases your appeal amongst potential hires, enabling you to attract top talent while reducing acquisition costs!
How can I start my DEX journey?
The best way to build a great DEX is by understanding where you stand at present. Start by reaching out to your employees and understanding how they feel about the digital landscape of your organization at present. Identify their roadblocks as well as the software and solutions they believe they need. Once you have a nuanced understanding of where you stand at present, you can make an informed decision about how you should proceed ahead. Perhaps the new internal chat solution won’t really matter to your employees, but they are waiting for you to invest in a scheduling software to keep up with your social media campaigns? Honest feedback can strengthen your strategy to improve employee engagement, or help you pivot in time to ensure you take decisions that truly matter.
Is anonymity really important in DEX?
Honest feedback can help you make powerful decisions, transforming the way your organization works. But the key word is, “honest”. Not all employees are comfortable with being candid. After all, criticism isn’t always well-received, and they may be worried about unwanted repercussions to sharing their thoughts freely. That’s why you need to employe anonymity. Assure your employees that their employees can’t be linked back to them by asking only the questions that matter and steering away from asking them to share identifying information. We make it all the more authentic by adding a seal of anonymity at the end of our anonymous surveys. When employees feel confident of their privacy, you might be surprised by the answers you uncover, allowing you to drive real, informed change.