Make first impressions that last
Sogolytics helps you stay ahead of the curve with AI-driven analytics that help deliver deeper, clearer insights.
Custom Metrics
Create custom metrics to gather data that really matters to your clients. Track feedback, decode insights, and help you clients take the right action every time.
Predictive Analytics
Be prepared for anything. Based on historic data and trends, Sogolytics can predict what’s coming to help identify red flags and recommend the necessary steps early on, ensuring you’re always one step ahead.
Key Driver Analysis
Do you know what’s really impacting client concerns? Our key driver questions shed light on the factors impacting your key metrics to help you recommend priority realignment based on what would make the most impact.
Sentiment Analytics
Go beyond quantitative data. We help you leverage qualitative data as well, providing you with insights that can make a difference.
Custom Dashboard
Stay focused by getting a quick overview of all your projects and diving deep with just a few clicks. The custom dashboard allows you to do everything you need from one space.
24x7 Support
Need a little more help? Just reach out! Our industry-leading support team is available 24x7 to ensure you make the most of our platform.
As customer experience experts, the team at The Center for Client Retention needed a powerful and flexible solution to meet their clients’ needs – and they were looking for outstanding customer support, too!
In Sogolytics, they found partners dedicated to their success. The versatility of the platform and the support of the team enabled TCFCR to quickly launch the right projects and uncover meaningful results – leading to wins for both TCFCR and their growing list of clients!
The best insights come from asking the right questions. Wondering what these might be? Explore our survey templates!
Our professionally-designed templates can be further customized to suit your needs. Simply select, change themes, and add or remove questions to reflect your requirements and you’re good to go!
Take a holistic approach with additional Sogolytics experience management solutions.
Don’t just collect the data you need, understand what your audience is really saying by reading between the lines.
With powerful qualitative and quantitative analytics, you can get a big-picture perspective to better understand overarching concerns, while also diving into granular details with SogoCX.