79%
clients left a competitor for us
100%
EU Safe Harbor Compliant
Collecting vital data into the impact of leadership coaching
Key
Highlights
Highlights
0 issues during the entire scope of study
High level of accurate data collected from highly engaged participants
Saved hours of compiling results with one system for all data
The Story
The challenge
This global study, encompassing hundreds of participants over a period of time needed a reliable solution
The size and scope of this study required software that was reliable, intuitive, and easy to implement. The numerous surveys involved serve as the backbone of a 360-degree assessment process involving several hundred participants in locations all around the globe over an extended period of time. By the time the study is complete, the team expects to have completed almost 3,000 unique surveys.
From the very beginning, the team had to have the right survey option in place to ensure both consistency for those involved and also guaranteed access to all the features they might possibly need over the next 36 months of the study. Having to shift to another resource or utilize multiple resources was a scenario they wanted to avoid at all costs.
The solution
Careful evaluations were made of all the leading survey software available in the market. The focus was to make sure the program had several features: easy to use, varied reporting options, could handle a large number of projects, and accurate results the team could learn from. The team at the university made a unanimous decision to start the study utilizing Sogolytics.
One year into the project, they feel confident and satisfied they made the correct choice.
Sogolytics provided a solution that checked all their requirements—and more. Omnichannel distribution ensured participants received invitations to surveys to boost response rates. Advanced question types and options allowed for surveys to be easier on the participants, yielding cleaner data to sift through. In real-time, the team can review data, customize reports to see it the way they need, and monitor trends over the course of the story in an intuitive dashboard.
The result
For such a long-term and far-reaching study, the team had to have 100% confidence the security and integrity of their data would never be compromised. The fact that Sogolytics utilizes one of the top cloud-based infrastructures provided the peace of mind that years of hard work and research would remain protected and intact. Haliwell notes: “A full year into the project and we have had zero hiccups or technical issues whatsoever.”
Surveys are not only completed by participants in the leadership study, but also by their direct reportees, supervisors, and other groups. The university found that Sogolytics’ advanced branching logic allowed them to properly construct surveys that would meet every circumstance.
Ease of use for the participants was of particular importance to ensure they achieved the highest response rates possible. Even through the sophisticated requirements of constructing and conducting such a complex study, the team has praised Sogolytics’ strong capabilities while remaining easy to use for all parties involved.
Sogo has a very professional feel that reinforces the impression with our subjects that this study is being conducted using cutting edge technology and tools. We are sure this has helped increase participation in the surveys.
About The University of Newcastle Australia
The University of Newcastle (UON) is a world-class university focused on excellence in teaching, research, and the student experience. UON is consistently ranked in the top 10 Australian universities and the top 3% of universities worldwide.
UON is also a founding member of the Russell Group of Research intensive universities and is dedicated to excellence, creativity and innovation, pioneering solutions that can change our world. They have a vibrantly diverse community of 29,000 students from 140 countries worldwide, UON has three campuses: Newcastle, Singapore, and Malaysia.
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