TIMEOUT Elevates Client Consulting with Sogolytics

Key
Highlights

From Build to Buy
Avoided costly custom development

Visual Storytelling
Delivered nuanced insights through dynamic visual reports

Confidential Research
Sensitive information protected with confidence

Enterprise Clientele
Proven with Fortune 500 companies region-wide

Overview

TIMEOUT, a Colombia-based human capital consultancy serving Fortune 500 companies, needed a flexible survey solution to capture insights for their diverse client base. Sogolytics’ AI-powered CX platform delivered customizable analytics, branded surveys, and powerful reporting that exceeded expectations while allowing the team to focus on their core expertise.

Industry

Consulting

Use Case

Online Survey Tool

Region

Latin America

Sogolytics tools can do anything we need, yet remain simple and easy to use.

Jorge Ramírez Partner/Project Consultant, TIMEOUT

The Challenge

Diverse
Clients

Demanded flexible solutions

Custom Solution Too Complex

Building a research and analysis tool from scratch proved too time-and resource-intensive, diverting focus from client work and making the process more complicated than the benefits of customization warranted.

Diverse Client Needs

Serving Fortune 500 companies across Latin America required a survey solution flexible enough to be tailored for each client's unique requirements while consistently capturing the specific insights each organization needed.

Focus on Core Expertise

Without the right survey platform, the team risked spending valuable time on tool development rather than leveraging their human capital consulting expertise to deliver exceptional client service and strategic guidance.

The Solution

One
Platform

Bespoke for every client

Comprehensive Platform Selection

Integrating Sogolytics as a core engagement tool provided TIMEOUT with top-tier security standards for client confidence, seamless data sharing, customizable analytics, and regularly updated features that addressed evolving consulting needs.

Branded Custom Surveys

Consultants immediately created branded and engaging surveys that delivered on client needs and expectations. The platform's intuitive design and ample features offered more benefits than anticipated, making it easy to tackle new client challenges.

Tailored Reporting Capabilities

Sogolytics empowered the team to create custom reports, becoming a gamechanger that allowed them to deliver nuanced insights in a dynamic and visual manner, helping them better communicate with clients and exceed expectations.

The Result

From Build
to Buy

Ready solution, zero development costs

The TIMEOUT team organized tasks, surveys, and data using folders, contacts, and branded design templates, significantly improving efficiency for consultants managing multiple clients across different industries.

Custom branded surveys generated a gold mine of data that was easily transformed into actionable insights using Sogolytics' powerful analytics capabilities.

Consultants collaborated within the platform to analyze and present data in easily digestible reports, complete with their own customized recommendations for each client.

The team gained confidence from having a survey platform powerful enough to deliver insightful analytics yet flexible enough to serve the needs of a variety of clients.

TIMEOUT now focuses on showcasing their value to clients, knowing Sogolytics has their backs with reliable tools and features that transform the way they work.

Why Sogolytics?

Companies seeking to elevate their consulting capabilities can leverage Sogolytics' comprehensive features to deliver exceptional client value consistently.

Flexibility

Adapt to any client scenario with a platform that offers vast features and customizable solutions, allowing you to tackle diverse challenges across industries with the same powerful tool.

Security

Build client confidence with top-tier security standards and anonymity protections that are regularly updated and maintained, ensuring sensitive participant data remains safe and protected throughout the research process.

Efficiency

Improve team productivity with intuitive navigation, organizational tools, and collaborative features that streamline workflows, from survey creation to data analysis and final report delivery for every project.

Explore other case studies

Explore other case studies

Want to Achieve Results Like These?

Let our team show you how Sogolytics can drive similar success at your organization.

Book My Personalized Demo

TIMEOUT + SOGOLYTICS

AUCH

Developing Potential

Archbright

AUCH

Developing Potential

Archbright

TIMEOUT + SOGOLYTICS

AUCH

Developing Potential

Archbright

AUCH

Developing Potential

Archbright

Starter Package

Business Class

Fully Loaded

Everything you need