79%
clients left a competitor for us
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EU Safe Harbor Compliant
Create professional-looking surveys in minutes with our easy-to-use online survey maker. Enjoy plenty of advanced design, distribution, and analytics options to get the answers you need.
Meet the most secure and collaborative feedback management and assessment platform on the market, featuring sophisticated analytics and powerful automation and integrations.
Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.
Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.
With a powerful platform designed to simplify feedback collection and improve insights, it’s no surprise that our community of users includes a wide range of roles and responsibilities. Need to make better decisions? There’s a good chance we can help.
Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.
From how-to to best practices, we’re here for you! Follow along with step-by-step instructions, check out helpful videos, and then dive into the platform and put your learning to work.
Just as we’re always updating our products, we’re always updating our video resources that help to guide you! Start with the full tour or explore as you go with step-by-step tutorials.
Whether you’re a design pro, research expert, or newbie to the wide world of surveys, feedback, and experience management, our team is ready to help! Watch and learn or join a live training.
From thought leadership to feedback and experience management best practices, our webinars deliver insights to move you forward. Join us live or check out our on-demand library.
Our favorite stories are those our clients tell us about how we’ve helped them to make better decisions and provide better experiences for their most important stakeholders.
Looking for inspiration? Our survey template bank comes fully loaded with a wide range of ready-to-use questionnaires to get you started! Customize, polish, and publish!
Create professional-looking surveys in minutes with our easy-to-use online survey maker. Enjoy plenty of advanced design, distribution, and analytics options to get the answers you need.
Meet the most secure and collaborative feedback management and assessment platform on the market, featuring sophisticated analytics and powerful automation and integrations.
Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.
Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.
With a powerful platform designed to simplify feedback collection and improve insights, it’s no surprise that our community of users includes a wide range of roles and responsibilities. Need to make better decisions? There’s a good chance we can help.
Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.
From how-to to best practices, we’re here for you! Follow along with step-by-step instructions, check out helpful videos, and then dive into the platform and put your learning to work.
Just as we’re always updating our products, we’re always updating our video resources that help to guide you! Start with the full tour or explore as you go with step-by-step tutorials.
Whether you’re a design pro, research expert, or newbie to the wide world of surveys, feedback, and experience management, our team is ready to help! Watch and learn or join a live training.
From thought leadership to feedback and experience management best practices, our webinars deliver insights to move you forward. Join us live or check out our on-demand library.
Our favorite stories are those our clients tell us about how we’ve helped them to make better decisions and provide better experiences for their most important stakeholders.
Looking for inspiration? Our survey template bank comes fully loaded with a wide range of ready-to-use questionnaires to get you started! Customize, polish, and publish!
An important bond election for educational funding was coming and Bay Village Schools needed its community's feedback
The school district needed to be able to effectively communicate with the entire community and gather a full range of opinions and viewpoints leading up to an important bond election for education funding.
As they began planning for the bond election, the team knew that less than 30% of registered voters had children currently attending school in the district.
While schools are supported by the tax dollars of all residents, the district needed to remind citizens that quality schools add value to the entire community. Plus, reaching out directly to all residents might be a challenge, but it was critical to hear from everyone. Bay Village Schools needed a survey tool that would provide them multiple means of distribution as well as assurances that special interest groups would not “stuff the ballot box”.
Sogolytics offered the school district the platform they needed, including capabilities that allowed them to reach all stakeholders and gather the collective voice of the community. The district team now had the confidence to confirm their budget needs and ask the voters for the tax increase they needed to deliver the education priorities their constituents require.
Bay Village Schools could do more than just collect votes for the bond measure. Now, they have a dedicated solution that could manage community feedback, handle employee experience management, and create reports in real-time to improve decision-making. The veracity of the data improved immensely with the implementation of Sogolytics’ suggestions. Custom design and advanced question types capabilities made survey participants’ experiences faster and smoother, only showing the information they needed and getting to the questions that mattered.
The district could easily distribute the survey to households with students attending the schools via email, but they were also able to mail out invitations with unique survey access codes to households without children and maintain the integrity of the results. The responses allowed a complete picture, clarifying the way the entire community views and values education.
In addition to important communications with the community, the school district also uses Sogo to create surveys for their staff. Administrators found it easy to customize the appearance and layout and create surveys that were engaging and informative.
As Communications Director Karen Derby puts it, “Sogo has met all of my needs. It makes it very easy to communicate with our staff.”
Sogo’s advanced branching and skip logic options allowed the team to design well-thought-out surveys that incorporated all the possible paths of participants. This capability played a key role in obtaining valuable data collected from the community survey, resulting in 60% of constituents ultimately voting in favor of the bond measure supporting the district.
The Bay Village City Schools District serves 2,500 students in a suburban community in Cuyahoga County just 20 miles west of Cleveland on the shore of Lake Erie. The school district ranks among the best of public school districts in all of Ohio. Student performance ranks in the top 5-6% of all the districts in the state.
As the community's largest employer, Bay Village prides itself on community development and engagement in everything they do. Their goal is for every student to have the resources, support, and opportunities they need to be successful and achieve their goals.
79%
clients left a competitor for us
100%
EU Safe Harbor Compliant
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