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Showing results for : Voice of the patient
Healthcare
NACHC 2023: Leading Patient Experience into the Future
The National Association of Community Health Centers’ 2023 Community Health Institute and EXP...
Brian Gravitt
September 25, 2023 | 4 MIN READ
Healthcare
AI in Healthcare: 7 Pitfalls to Avoid
Beverly Crusher is starting a digital health company aiming to bring Artificial Intelligence (A...
Sarah Faiz
July 27, 2023 | 4 MIN READ
Customer Experience
Healthcare
Building Patient Trust in AI Healthcare
Anna, a hardworking mother, was worried. Her little boy was not doing well. On top of that, the...
Sarah Faiz
July 18, 2023 | 5 MIN READ
Best Practices
Healthcare
How Feedback Can Boost Loyalty in Healthcare
We live in the review era. Most of us check online reviews before going to a physician, and oft...
Jake Burgess
March 27, 2023 | 6 MIN READ
Best Practices
Customer Experience
Healthcare
PX as a Risk Assessment Tool for Doctors’ Offices
The patient experience is a crucial concern for any healthcare organization. In fact, it is con...
LeTeisha Newton
February 24, 2023 | 5 MIN READ
Best Practices
Healthcare
PX as a Risk Assessment Tool for LTC Facilities
An important measure of care in the healthcare industry is risk assessment. Facilities and thei...
LeTeisha Newton
February 16, 2023 | 6 MIN READ
Best Practices
Healthcare
The Necessity of Data in Community Health PX
In many ways, community health focuses on public health as a whole. Community health workers an...
LeTeisha Newton
February 6, 2023 | 5 MIN READ
Healthcare
Can Functional Medicine Improve Chronic Patient Experience?
We've been taking a closer look at many elements of healthcare and the patient experience, and ...
Gordon Polovin
October 10, 2022 | 11 MIN READ
Employee Engagement
Healthcare
How Employee Grief May Affect the Patient Experience
“The health and well-being of the patient will be my first consideration,” is part of the r...
LeTeisha Newton
December 6, 2021 | 7 MIN READ
Healthcare
The Patient Experience and Grief
Scenario: Following a routine check-up, a woman's doctor asks how she's dealing with her husba...
LeTeisha Newton
November 24, 2021 | 7 MIN READ
