Customer Experience

General

Your Consumers Care About Social Responsibility. Do You?

There was a time when "corporate social responsibility" was seen as just some abstract jargon. ...

Gordon Polovin

March 31, 2022 | 8 MIN READ

About Sogolytics

We Stand With Ukraine

This is a difficult post to write, but its message is critical. While companies, governments...

Melissa Krut

March 18, 2022 | 4 MIN READ

Best Practices

Customer Experience

Think Like a Child: Valuable CX Lessons from Kids’ Museums

Children are notoriously difficult to engage for long periods of time. They’ve got permanentl...

Jake Burgess

March 17, 2022 | 7 MIN READ

Best Practices

Employee Engagement

General

Empathy At Work

Sogolytics · Empathy At Work What's on your mind these days? War and peace, sickness a...

Melissa Krut

May 22, 2023 | 10 MIN READ

Best Practices

Customer Experience

General

Think small: Valuing service in the new normal

In a week that included both the Martin Luther King, Jr. holiday -- celebrated as the National ...

Melissa Krut

January 23, 2021 | 6 MIN READ

About Sogolytics

General

Volunteers: Thank you for your service.

This one goes out to the ones I love: volunteers. Sure, it’s National Volunteer Week, but ...

Melissa Krut

April 14, 2024 | 3 MIN READ