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Customer Experience
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8 Reasons Why NPS and eNPS Matter
Net Promoter Score—known as NPS, or eNPS when it’s applied to employees—is an important m...
LeTeisha Newton
October 12, 2022 | 4 MIN READ
Best Practices
Healthcare
Survey Types
Nursing Home Surveys: What They Can Tell Providers About the Resident Experience
The world has staggered through one of the most deadly and disruptive pandemics in history. Mil...
Gordon Polovin
August 9, 2023 | 6 MIN READ
About Sogolytics
Best Practices
General
Before You Host Another Webinar, Consider This
Hosting a webinar can be a great way to connect with customers or promote your brand. However, ...
Shrutika Desai
December 7, 2021 | 4 MIN READ
Best Practices
5 Simple Ways to Transform Your Survey
Whether you’ve spent minutes or days working on your survey, it’s easy to miss a few pieces...
Sogolytics
October 26, 2023 | 2 MIN READ
