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Best Practices
Tech Companies: Optimize Your Tech Stacks!
Tech companies are well-known for developing software tools and other products that help other ...
Cherie Foo
June 7, 2023 | 7 MIN READ
Customer Experience
Technology
How AI Has Changed the CX of Tech Companies
Ever thought about how often you interact with tech companies in your day-to-day life?If yo...
Cherie Foo
May 31, 2023 | 7 MIN READ
Best Practices
Employee Engagement
Technology
How AI Has Changed the EX of Tech Companies
Artificial Intelligence (AI) is nothing new — it has revolutionized many aspects of our lives...
Cherie Foo
February 29, 2024 | 8 MIN READ
General
ChatGPT Ate My Homework
As an English teacher and a writer who works for a tech company, it's fair to say that I have m...
Melissa Krut
August 8, 2023 | 7 MIN READ
Best Practices
Customer Experience
Market Research
How to Launch Your App Successfully in 2024
If you build it, they will come -- right?Unsurprisingly, app developers often demonstrate a...
Gordon Polovin
March 28, 2024 | 15 MIN READ
Best Practices
Employee Engagement
Technology
Know Better, Do Better: Top 10 Women in Tech
Women aren't new to business—they’ve been fighting for their place since the 18th century a...
LeTeisha Newton
May 30, 2023 | 4 MIN READ
Customer Experience
The Pros and Cons of Chatbots in Customer Service
We live in an era where customer support teams are regularly overloaded with requests, but comp...
Jake Burgess
February 10, 2022 | 6 MIN READ
Employee Engagement
Professional Development Predictions for 2022
In 2020 and 2021, Zoom, Webex, Microsoft Teams, and other collaboration platforms probably conv...
Kathy Edens
December 4, 2021 | 6 MIN READ
Customer Experience
The Future of New Media Releases in Relation to Movie Theaters and Streaming Services
Movie distribution forever changed at the start of 2021. Besides many theater chains being full...
Adam Spencer
June 3, 2023 | 4 MIN READ
Customer Experience
Employee Engagement
General
Technology
Great Techspectations: Making Technology Do It All So We Don’t Have To
If you had a hammer, would you:(a) Hammer in the morning, hammer in the evening, all over t...
Melissa Krut
May 30, 2023 | 6 MIN READ
