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Showing results for : Best Practices
Customer Experience
8 Do’s And Don’ts of Live Chat Support
Providing an excellent customer experience (CX) is key to running a successful business. 73% of...
John Allen
March 15, 2024 | 8 MIN READ
Best Practices
Employee Engagement
EX Military: Employee Experience Lessons for Business Growth
When I was in the Marine Corps, my opinion didn’t matter.I was extremely young, and the e...
Josh Apsey
September 25, 2020 | 11 MIN READ
Best Practices
How Does a Personalized Approach Boost Your LinkedIn Response Rate?
Not that long ago, in the early days of using LinkedIn as an important sales tool, people weren...
Stefan Smulders
October 9, 2020 | 5 MIN READ
Best Practices
General
The Four Mistakes I Made In My First Survey
Anyone can create a good survey, right? You might think so. I definitely did.I created my f...
Adam Spencer
January 10, 2024 | 6 MIN READ
Best Practices
Customer Experience
Customer Experience Best Practices to Avoid
Customer experience drives revenues. If you’re skeptical, look at McKinsey & Company’s ...
Kathy Edens
July 1, 2021 | 6 MIN READ
Customer Experience
Market Research
What is Market Share and Why Should We Care?
Business owners and marketers alike will find it’s important to understand market share so th...
Jake Burgess
June 7, 2024 | 8 MIN READ
Best Practices
Customer Experience
General
6 Suggestions to Tackle Customer Experience in Times of Crisis
We’ve been hearing a lot during the COVID-19 pandemic about frontline workers. From doctors a...
Jenn Goddu
April 15, 2020 | 6 MIN READ
