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Best Practices
Customer Experience
Survey Types
When to Initiate a CSAT Survey
We’ve been talking a lot about the CSAT (customer satisfaction) score and its relationship to...
LeTeisha Newton
August 23, 2024 | 4 MIN READ
About Sogolytics
Customer Experience
Employee Engagement
Survey Types
Strange Days: Bank on Uncertainty
Are we there yet? Not too long ago, many of us saw these strange days as a short-t...
Melissa Krut
August 18, 2020 | 4 MIN READ
Employee Engagement
Survey Types
How to Launch a Return to Work Survey
Ready to go back to work?If your employees aren't ready, you're not ready, either.Wheth...
Melissa Krut
August 10, 2020 | 3 MIN READ
Customer Experience
Survey Types
How to Create a Customer Satisfaction Survey
Ready to launch your first -- or next -- customer satisfaction survey? You're closer than you t...
Melissa Krut
September 27, 2022 | 1 MIN READ
General
Thanks for the learning (and the likes!)
[caption id="attachment_4030" align="aligncenter" width="300"] This slice is for you.[/caption]...
Melissa Krut
March 31, 2024 | 3 MIN READ
Best Practices
7 Spooky Ways to Boost Survey Response Rates
Halloween is right around the corner but you don't need a magic spell to guarantee your survey'...
Sogolytics
March 31, 2024 | 1 MIN READ
General
Word: To maximize meaning, minimize space
Here’s what I like:
WordsDid you think there would be more on the list?The fact that...
Melissa Krut
March 16, 2020 | 3 MIN READ
Best Practices
5 Simple Ways to Transform Your Survey
Whether you’ve spent minutes or days working on your survey, it’s easy to miss a few pieces...
Sogolytics
October 26, 2023 | 2 MIN READ
Best Practices
General
May the Fourth Be With You
Happy Star Wars Day! In recognition of May 4, we thought we’d share how Star Wars would be ra...
Lauren Franco
September 24, 2019 | 4 MIN READ
Best Practices
Feature Focus
Keeping Surveys Short – But Not TOO Short
When you design an online survey, there’s a temptation to ask respondents a lot of ques...
Hamid Farooqui
August 23, 2024 | 6 MIN READ
