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Showing results for : SogoCX
Best Practices
Customer Experience
Retail
The Power of an Omnichannel Retail Experience
Consumer shopping behavior is unrecognizable from what it was a few years back. As a result, ma...
Gordon Polovin
March 27, 2023 | 12 MIN READ
About Sogolytics
Customer Experience
Customer Experience Software: The Best CX Platforms on the Market Today
Looking for a customer experience software solutions? You're not alone! Customer experience sol...
Gordon Polovin
December 21, 2024 | 13 MIN READ
About Sogolytics
Feature Focus
Sogolytics 28.0 Release Highlights
Ready to dive in to our latest release? We can't wait for you to check it out! Remember that fe...
Melissa Krut
July 14, 2022 | 6 MIN READ
Customer Experience
5 CX Lessons We Can Learn From “Squid Game”
The Korean drama "Squid Game" has taken the world by storm. The nine-episode show has become Ne...
Shrutika Desai
June 8, 2023 | 4 MIN READ
Customer Experience
Round Out Your CX Program with Closed Loop Feedback Management
What?
Feedback is feedback, right? Well, yes, but what you do with it is what makes it closed ...
Kendall Place
May 6, 2021 | 4 MIN READ
Customer Experience
Digital Customer Experience Management – The Latest Sales Enablement Function
If anything is trending more than customer experience today, it's all things digital. It's no s...
Gordon Polovin
May 6, 2021 | 6 MIN READ
About Sogolytics
Feature Focus
Sogolytics 21.0verview: New Release Notes
At (version!) 21, Sogolytics has plenty to offer from every angle. Arriving hot on the heels of...
Melissa Krut
November 9, 2023 | 3 MIN READ
Customer Experience
Survey Types
How to launch a customer service feedback survey
The quality of your customer service has a huge impact on the experience of your customers. Fol...
Melissa Krut
June 8, 2020 | 1 MIN READ
