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Showing results for : SogoCX
About Sogolytics
Feature Focus
Sogolytics Sprint Release 31.7
With the sprint release cycle, it seems like something new is always going live! Here's a quick...
Melissa Krut
April 10, 2024 | 5 MIN READ
About Sogolytics
Feature Focus
Summer Sprints: Sogolytics Release Round-up
There are no shortage of updates happening in the Sogolytics platform these days, and while you...
Melissa Krut
September 1, 2023 | 5 MIN READ
Best Practices
Customer Experience
Top 5 Tips for Customer Journey Mapping
Want to learn the progression of interactions a customer has with your brand? You can chart out...
Gordon Polovin
July 19, 2023 | 9 MIN READ
Customer Experience
Technology
How AI Has Changed the CX of Tech Companies
Ever thought about how often you interact with tech companies in your day-to-day life?If yo...
Cherie Foo
May 31, 2023 | 7 MIN READ
Customer Experience
The Right Decisions for Customer Loyalty
Having all the right data is just the first – albeit very important – step to managing your...
LeTeisha Newton
May 4, 2023 | 4 MIN READ
Best Practices
Consulting
Customer Experience
How to Choose the Right CX Consultant
The customer experience (CX) embraces a network of touchpoints (TPs) that customers follow from...
Gordon Polovin
March 15, 2023 | 10 MIN READ
Best Practices
Customer Experience
Did You Deliver on CX Last Year?
The new year is filled with a rush of excitement, as companies set new targets and plan the pat...
Jake Burgess
January 8, 2024 | 6 MIN READ
Best Practices
Customer Experience
Leveraging CX Insights During Inflation
Over the last few years, the economic circumstances of the world have been in a constant state ...
Disha Sanghvi
December 22, 2022 | 6 MIN READ
Best Practices
Customer Experience
Retail
Price Discount Holidays and Retail Experience
Holidays, holidays, holidays! We can't say it enough.Who, you may ask, is "we"? It's both t...
Gordon Polovin
December 6, 2022 | 8 MIN READ
About Sogolytics
Best Practices
Understanding Candidate Experience, Sogo Style
Whether you're a recruiter hiring or a candidate seeking a job, you know that qualifications ma...
Phillip Pinero
November 14, 2022 | 4 MIN READ
