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Best Practices
Customer Experience
2024’s Customer Service Experience: Evolving for Lasting Connections
Forget everything about the “sell me this pen” model. Today, sales is more about building m...
Kashyap Vyas
October 9, 2024 | 11 MIN READ
Customer Experience
Professional Development
How to Use Critical Thinking to Provide Better Customer Service
In today's competitive business landscape, exceptional customer service is a cornerstone of suc...
Cherie Foo
May 10, 2024 | 9 MIN READ
About Sogolytics
Employee Engagement
General
Anybody Can Serve: Four Types of Service to Inspire Corporate Social Responsibility
"Everyone can be great because anybody can serve."While you may recognize this as an often-...
Melissa Krut
January 15, 2024 | 5 MIN READ
About Sogolytics
General
Quotes About Service to Inspire & Motivate Action
Whether you're gearing up for the National Day of Service celebrated on Martin Luther King, Jr....
Melissa Krut
January 8, 2024 | 4 MIN READ
Customer Experience
What’s Grace Got to Do With It: Enhancing Customer Experience
April is excited for her wedding and passionate that things turn out right. Yet, she’s flabbe...
Jenn Goddu
June 26, 2023 | 6 MIN READ
General
Reasons to Celebrate: April Is…
With so many ups and downs in the news and in our daily lives, it's important to make time to c...
Melissa Krut
April 17, 2021 | 5 MIN READ
Best Practices
Customer Experience
General
Think small: Valuing service in the new normal
In a week that included both the Martin Luther King, Jr. holiday -- celebrated as the National ...
Melissa Krut
January 23, 2021 | 6 MIN READ
About Sogolytics
General
Volunteers: Thank you for your service.
This one goes out to the ones I love: volunteers.Sure, it’s National Volunteer Week, but ...
Melissa Krut
April 14, 2024 | 3 MIN READ
