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Showing results for : sentiment analysis
Customer Experience
Customer Effort and Sentiment Analysis – Integrated Concepts Driving a Better CX
Understanding modern customer lifestyles—fast-paced, volatile, and open to new experiences—...
Gordon Polovin
December 13, 2024 | 13 MIN READ
Customer Experience
Employee Engagement
AI and EX: The Power Couple Behind Exceptional CX
Gabriel was working on replying to customer complaints and queries, but the workload was simply...
Disha Sanghvi
August 30, 2023 | 7 MIN READ
Best Practices
General
Best Practices for Analyzing Data
Bailey works in a “data-driven organization.” Who doesn’t these days? Yet, Bailey struggl...
Jenn Goddu
September 13, 2023 | 6 MIN READ
Customer Experience
5 Ways Sentiment Analysis and NLP are Critical
Sogolytics · 5 Ways Sentiment Analysis and NLP are Critical | Sogolytics BlogCastOnl...
LeTeisha Newton
April 4, 2023 | 5 MIN READ
