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Best Practices
Customer Experience
Retail
Word of Mouth: The Sales Channel for Parents
Putting aside its dubious morality, advertising directly to children is an incredibly powerful ...
Jake Burgess
December 8, 2022 | 6 MIN READ
Customer Experience
4 Positives of Negative Online Reviews
A negative online review could send a small business owner spinning. “It’s all over! No one...
Jenn Goddu
December 2, 2022 | 5 MIN READ
Customer Experience
General
The Short on Reviews: How Strangers Drive Our Decisions
Why do online reviews matter? Anyone who has ever read online reviews when considering a purcha...
Chris Huang
November 17, 2020 | 5 MIN READ