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Showing results for : resident experience
Healthcare
Uncovering the Secret to Delivering VIP-Level Resident Experience
Sally is a resident leaving a nursing and rehabilitation facility after six months of post-surg...
LeTeisha Newton
October 6, 2023 | 4 MIN READ
Best Practices
Healthcare
PX as a Risk Assessment Tool for LTC Facilities
An important measure of care in the healthcare industry is risk assessment. Facilities and thei...
LeTeisha Newton
February 16, 2023 | 6 MIN READ
Best Practices
Healthcare
The Necessity of Data in Community Health PX
In many ways, community health focuses on public health as a whole. Community health workers an...
LeTeisha Newton
February 6, 2023 | 5 MIN READ
Customer Experience
Healthcare
Necessity of Data in Patient Experience for LTCs
As we enter a new year, it’s a time to focus on what has gone before, what we know, and how i...
LeTeisha Newton
January 24, 2023 | 6 MIN READ
Healthcare
The Florida Example: A Mainstream Nursing Home-Dependent State
When we talk about Nursing Homes and Assisted Living Facilities, we are talking about long-term...
Gordon Polovin
February 23, 2024 | 7 MIN READ
Best Practices
Healthcare
Survey Types
Nursing Home Surveys: What They Can Tell Providers About the Resident Experience
The world has staggered through one of the most deadly and disruptive pandemics in history. Mil...
Gordon Polovin
August 9, 2023 | 6 MIN READ
Best Practices
Customer Experience
Healthcare
Nursing Homes: How Good Are They at Providing a Better Quality of Life?
When talking about lifestyles and nursing homes in the same breath, we should appreciate that i...
Gordon Polovin
August 13, 2022 | 7 MIN READ
Customer Experience
COVID-19 and the Country Club Membership Experience
When COVID-19 hit the USA, it didn't bypass country clubs (alternatively referred to as the "CC...
Gordon Polovin
August 8, 2023 | 8 MIN READ
