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Showing results for : Patient experience
Best Practices
Healthcare
Four Critical Contributors to Improved Radiology Proficiency: Teleradiology, Patient Relations, Primary Care, and Interventional Image Interpretation
Sub-specialization is a powerful trend driving the radiology profession in 2022. Indeed, univer...
Gordon Polovin
December 2, 2022 | 11 MIN READ
Customer Experience
Employee Engagement
Healthcare
5 Ways to Build Patient Experience
Finding new ways to improve your patients' experience is more than just about making your patie...
LeTeisha Newton
December 23, 2021 | 9 MIN READ
Healthcare
Why Planned Online Reputation Management in Healthcare is Important
Let’s face it: In today’s world, information is king. Post-pandemic, many professionals are...
LeTeisha Newton
December 17, 2021 | 6 MIN READ
Employee Engagement
Healthcare
How Employee Grief May Affect the Patient Experience
“The health and well-being of the patient will be my first consideration,” is part of the r...
LeTeisha Newton
December 6, 2021 | 7 MIN READ
Healthcare
The Patient Experience and Grief
Scenario: Following a routine check-up, a woman's doctor asks how she's dealing with her husba...
LeTeisha Newton
November 24, 2021 | 7 MIN READ
Customer Experience
Employee Engagement
Healthcare
How Employee Engagement Can Foster a Better Patient Experience
Ready for a check-up on the service you provide? We've recently discussed the importance of und...
LeTeisha Newton
November 19, 2021 | 7 MIN READ
Customer Experience
Healthcare
Patient Voice, Patient Experience, or Patient Satisfaction: Understanding What Really Matters
Dr. Gregory House of the popular medical drama House is brilliant at deducing difficult-to-diag...
LeTeisha Newton
November 12, 2021 | 6 MIN READ
Best Practices
Customer Experience
Healthcare
Proactive Reputation Management in Healthcare
Restaurants, retail, or healthcare — it seems no one is safe from the wrath or reward of onli...
Marie Oliverio
December 8, 2022 | 3 MIN READ
