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Showing results for : NLP
Customer Experience
Customer Effort and Sentiment Analysis – Integrated Concepts Driving a Better CX
Understanding modern customer lifestyles—fast-paced, volatile, and open to new experiences—...
Gordon Polovin
December 13, 2024 | 13 MIN READ
Customer Experience
5 Ways Sentiment Analysis and NLP are Critical
Sogolytics · 5 Ways Sentiment Analysis and NLP are Critical | Sogolytics BlogCastOnl...
LeTeisha Newton
April 4, 2023 | 5 MIN READ
Best Practices
Customer Experience
Why Sentiment is Key to CX Analysis
Customer experience analysis, or CX analysis, involves studying the ways in which potential and...
Patrick Grieve
February 8, 2023 | 5 MIN READ
Feature Focus
Advanced Reporting: Text Analysis Report
Reporting is easy when you have statistics. Numbers, frequencies, and graphs are the bread and ...
Sacha Gragg
May 6, 2021 | 6 MIN READ
