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Showing results for : Member experience
Customer Experience
Feel the Burn: The Pandemic’s Impact on Health Clubs and Gyms
When the pandemic hit, it put all of us into a state of universal uncertainty. At the center of...
Gordon Polovin
January 31, 2022 | 6 MIN READ
Customer Experience
COVID-19 and the Country Club Membership Experience
When COVID-19 hit the USA, it didn't bypass country clubs (alternatively referred to as the "CC...
Gordon Polovin
August 8, 2023 | 8 MIN READ
