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Customer Experience
How Leadership Affects CX: Building a Foundation for Customer Experience Excellence
Sogolytics · How Leadership Affects CX: Building a Foundation for CX Excellence | Sogolytics B...
LeTeisha Newton
August 22, 2023 | 7 MIN READ
Best Practices
Employee Engagement
The Leadership Dilemma: Promoting Tenure Over Talent
We’ve all seen it happen. A new management position opens up within the company. After a coup...
Jake Burgess
July 27, 2023 | 7 MIN READ
Best Practices
Employee Engagement
The 2023 Must-Have Employee Benefit: Leadership Development
There's no doubt that engaged employees are more productive, innovative, and invested in your s...
Natasha Safronova
July 17, 2023 | 5 MIN READ
Best Practices
Customer Experience
Do Businesses Need a Chief Experience Officer (CXO)?
It's clear that being a truly customer-first business brings tremendous benefits in terms of cu...
Jake Burgess
September 27, 2022 | 6 MIN READ
Financial Services
Learn, Lead, Advocate: Lessons from Mountain West’s Annual Meeting
When you come from a state without snow-capped mountains, the Colorado skyline (and the altitud...
Melissa Krut
May 7, 2022 | 4 MIN READ
Customer Experience
General
Leading the Charge: How CEOs Are Coping with Inflation in 2022
From the average person's viewpoint, inflation is watching the prices of everyday consumables l...
Gordon Polovin
March 16, 2022 | 8 MIN READ
Best Practices
Employee Engagement
General
Empathy At Work
Sogolytics · Empathy At WorkWhat's on your mind these days?War and peace, sickness a...
Melissa Krut
May 22, 2023 | 10 MIN READ
Employee Engagement
How to Ensure Your Employees Have Interesting & Challenging Work
Children often complain that they’re bored. However, employees are less likely to announce th...
Jenn Goddu
March 11, 2022 | 5 MIN READ
Employee Engagement
General
The Great Resignation of 2021: How are CEOs dealing with it in 2022?
Employee engagement has become a critical part of every business strategy, especially in 2022. ...
Gordon Polovin
March 8, 2022 | 7 MIN READ
Customer Experience
Employee Engagement
The Buck Stops At The Top: Here’s Why Today’s CEOs Are Nervous
Are you a CEO, COO, or business owner, facing the challenges caused by the pandemic and everyth...
Gordon Polovin
March 4, 2022 | 6 MIN READ
