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Best Practices
Healthcare
Four Critical Contributors to Improved Radiology Proficiency: Teleradiology, Patient Relations, Primary Care, and Interventional Image Interpretation
Sub-specialization is a powerful trend driving the radiology profession in 2022. Indeed, univer...
Gordon Polovin
December 2, 2022 | 11 MIN READ
Customer Experience
Employee Engagement
Healthcare
5 Ways to Build Patient Experience
Finding new ways to improve your patients' experience is more than just about making your patie...
LeTeisha Newton
December 23, 2021 | 9 MIN READ
Healthcare
Why Planned Online Reputation Management in Healthcare is Important
Let’s face it: In today’s world, information is king. Post-pandemic, many professionals are...
LeTeisha Newton
December 17, 2021 | 6 MIN READ
Employee Engagement
Healthcare
How Employee Grief May Affect the Patient Experience
“The health and well-being of the patient will be my first consideration,” is part of the r...
LeTeisha Newton
December 6, 2021 | 7 MIN READ
Healthcare
The Patient Experience and Grief
Scenario: Following a routine check-up, a woman's doctor asks how she's dealing with her husba...
LeTeisha Newton
November 24, 2021 | 7 MIN READ
Customer Experience
Employee Engagement
Healthcare
How Employee Engagement Can Foster a Better Patient Experience
Ready for a check-up on the service you provide? We've recently discussed the importance of und...
LeTeisha Newton
November 19, 2021 | 7 MIN READ
Customer Experience
Healthcare
Patient Voice, Patient Experience, or Patient Satisfaction: Understanding What Really Matters
Dr. Gregory House of the popular medical drama House is brilliant at deducing difficult-to-diag...
LeTeisha Newton
November 12, 2021 | 6 MIN READ
Best Practices
Customer Experience
Healthcare
Proactive Reputation Management in Healthcare
Restaurants, retail, or healthcare — it seems no one is safe from the wrath or reward of onli...
Marie Oliverio
December 8, 2022 | 3 MIN READ
About Sogolytics
General
Survey Types
Strange Days: Dealing with COVID-19
With the rapidly evolving swirl of news and rumors regarding COVID-19, the novel coronavirus, i...
Melissa Krut
April 3, 2020 | 4 MIN READ
Customer Experience
Healthcare
Customer Experience Lessons From the Healthcare Sector
If your business thinks customer experience efforts are too expensive, consider what it costs n...
Jake Burgess
November 18, 2024 | 6 MIN READ
