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Customer Experience
Healthcare
Necessity of Data in PX for Specialists
In many ways, the new year makes every organization want to strategize and do more with less, a...
LeTeisha Newton
January 31, 2023 | 6 MIN READ
Customer Experience
Healthcare
Necessity of Data in Patient Experience for LTCs
As we enter a new year, it’s a time to focus on what has gone before, what we know, and how i...
LeTeisha Newton
January 24, 2023 | 6 MIN READ
Healthcare
Can Functional Medicine Improve Chronic Patient Experience?
We've been taking a closer look at many elements of healthcare and the patient experience, and ...
Gordon Polovin
October 10, 2022 | 11 MIN READ
Customer Experience
Healthcare
How Digital Healthcare Impacts Patient Experience
Healthcare is expanding rapidly, and digital healthcare facilities are becoming more and more c...
Gordon Polovin
November 25, 2024 | 8 MIN READ
Best Practices
Healthcare
Do Primary Care Physicians Still Play A Vital Role?
Quick: Who's your primary care physician? In the past, "the family doctor" was probably someone...
Gordon Polovin
September 19, 2022 | 7 MIN READ
Best Practices
Healthcare
Survey Types
Nursing Home Surveys: What They Can Tell Providers About the Resident Experience
The world has staggered through one of the most deadly and disruptive pandemics in history. Mil...
Gordon Polovin
August 9, 2023 | 6 MIN READ
Best Practices
Customer Experience
Everything You Need to Know About the CSAT Survey
Everyone is talking about the CSAT survey, and with good reason! The Customer Satisfaction Surv...
LeTeisha Newton
August 22, 2022 | 6 MIN READ
Best Practices
Healthcare
Practical Medical Imaging and Management: A Look at Operational Efficiency
This article reflects on the massive impact of radiology on the healthcare industry, and the so...
Gordon Polovin
August 18, 2022 | 8 MIN READ
Best Practices
Customer Experience
Healthcare
Nursing Homes: How Good Are They at Providing a Better Quality of Life?
When talking about lifestyles and nursing homes in the same breath, we should appreciate that i...
Gordon Polovin
August 13, 2022 | 7 MIN READ
Customer Experience
Healthcare
Radiology’s Pivotal Role in Closing Healthcare Gaps
Health administration connecting with massive shifts in imaging technology has created the need...
Gordon Polovin
March 28, 2024 | 12 MIN READ