Customer Experience

The Psychology of Commitment: How to Get Gym Members to Stick Around

Customer retention is always important, but retaining members is one of the most significant ch...

Cherie Foo

January 9, 2025 | 10 MIN READ

Customer Experience

Employee Engagement

Healthy Growth for the Fitness Industry: Key Takeaways from Beyond Activ 2024

As the fitness industry evolves rapidly, there's ample opportunity for growth. At the 2024 B...

Maryo Bruno

October 9, 2024 | 4 MIN READ

Customer Experience

Feel the Burn: The Pandemic’s Impact on Health Clubs and Gyms

When the pandemic hit, it put all of us into a state of universal uncertainty. At the center of...

Gordon Polovin

January 31, 2022 | 6 MIN READ