Employee Engagement

5 Ways to Balance Need-Based Hiring with Growth

Julia has just enough budget to hire for her organization's current needs, but not for the empl...

Ruma Malia

September 20, 2023 | 6 MIN READ

Best Practices

Customer Experience

Employee Engagement

Why (Truly) Data-Driven Businesses Are Winning

"Data-driven business" is no longer an aspirational buzzword but a widespread reality, and the ...

Gordon Polovin

September 19, 2023 | 7 MIN READ

Employee Engagement

How Employee Experience Can Transform Credit Union Success

Jolene loves her credit union. She knows the employees, everyone is friendly, and it's easy for...

Disha Sanghvi

September 18, 2023 | 8 MIN READ

Employee Engagement

How to Develop Your Employee Value Proposition

Looking for a new place to work, Julie applies and interviews at several similar companies. She...

Jenn Goddu

September 14, 2023 | 6 MIN READ

Employee Engagement

Professional Development

Change Management: Rethinking L&D Strategies

Sogolytics · Change Management: Rethinking L&D Strategies | Sogolytics BlogCast Techn...

Ruma Malia

September 28, 2023 | 5 MIN READ

Best Practices

Employee Engagement

Why You Need an Employee Value Proposition

Decades ago when someone entered the workforce they typically found a job and stayed put. A rea...

Jenn Goddu

March 28, 2024 | 5 MIN READ

Customer Experience

How Leadership Can Foster a Holistic View of CX

Sogolytics · How Leadership Can Foster a Holistic View of CX | Sogolytics BlogCast Having a...

LeTeisha Newton

October 3, 2023 | 6 MIN READ

Customer Experience

Employee Engagement

AI and EX: The Power Couple Behind Exceptional CX

Gabriel was working on replying to customer complaints and queries, but the workload was simply...

Disha Sanghvi

August 30, 2023 | 7 MIN READ

Customer Experience

Employee Engagement

How Leadership Affects Company Culture and Its Impact on CX

Sogolytics · How Leadership Affects Company Culture and Its Impact on CX | Sogolytics BlogCast...

LeTeisha Newton

September 26, 2023 | 7 MIN READ

Customer Experience

How Leadership Affects CX: Building a Foundation for Customer Experience Excellence

Sogolytics · How Leadership Affects CX: Building a Foundation for CX Excellence | Sogolytics B...

LeTeisha Newton

August 22, 2023 | 7 MIN READ