Employee Engagement

Professional Development

Change Management: Rethinking L&D Strategies

Sogolytics · Change Management: Rethinking L&D Strategies | Sogolytics BlogCast Techn...

Ruma Malia

September 28, 2023 | 5 MIN READ

Best Practices

Employee Engagement

Why You Need an Employee Value Proposition

Decades ago when someone entered the workforce they typically found a job and stayed put. A rea...

Jenn Goddu

March 28, 2024 | 5 MIN READ

Customer Experience

Employee Engagement

AI and EX: The Power Couple Behind Exceptional CX

Gabriel was working on replying to customer complaints and queries, but the workload was simply...

Disha Sanghvi

August 30, 2023 | 7 MIN READ

Customer Experience

Employee Engagement

How Leadership Affects Company Culture and Its Impact on CX

Sogolytics · How Leadership Affects Company Culture and Its Impact on CX | Sogolytics BlogCast...

LeTeisha Newton

September 26, 2023 | 7 MIN READ

Customer Experience

How Leadership Affects CX: Building a Foundation for Customer Experience Excellence

Sogolytics · How Leadership Affects CX: Building a Foundation for CX Excellence | Sogolytics B...

LeTeisha Newton

August 22, 2023 | 7 MIN READ

Best Practices

Employee Engagement

10 Employee Recognition Stats You Need to Know

Sam wants to boost employee engagement. They keep telling other leaders that amping up employee...

Jenn Goddu

August 10, 2023 | 5 MIN READ

Employee Engagement

Employee Recognition: 7 Things to Avoid

Simone wants to be an excellent leader. She’s constantly reading up on employee engagement an...

Jenn Goddu

August 4, 2023 | 5 MIN READ

Employee Engagement

Employee Experience Preferences by Generation: A Helpful Guide

Employee experience and engagement play a crucial role in fostering a productive and satisfied ...

Cherie Foo

December 13, 2024 | 10 MIN READ

Best Practices

Employee Engagement

The Leadership Dilemma: Promoting Tenure Over Talent

We’ve all seen it happen. A new management position opens up within the company. After a coup...

Jake Burgess

July 27, 2023 | 7 MIN READ

Best Practices

Employee Engagement

How Recognition Can Reinforce DEI Efforts

With the recent Supreme Court decision on affirmative action gutting race-conscious admissions,...

Jenn Goddu

July 25, 2023 | 5 MIN READ