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Showing results for : empathy
Customer Experience
3 Ways Emotional Intelligence Can Improve Your Customer Experience
Want to connect better with your customers? Speak to their emotions!This is especially impo...
Disha Sanghvi
March 15, 2024 | 5 MIN READ
Employee Engagement
Improving Company Culture with Ted Lasso
I often write about company culture and what can be done to improve a company’s culture, but ...
Adam Spencer
August 28, 2021 | 3 MIN READ
Employee Engagement
Leading with Empathy: What HR Professionals Can Do to Improve Employee Well-being
"As pandemic life recedes in the U.S., people are leaving their jobs in search of more money, m...
Marie Oliverio
June 3, 2023 | 3 MIN READ
Employee Engagement
What ‘Having Empathy’ Looks Like for the Companies Doing it Right
“Empathy is being concerned about the human being, not just their output.” - Simon Sinek
...
Jake Burgess
June 8, 2023 | 6 MIN READ
