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Showing results for : digital CX
Customer Experience
Digital Experience Analytics: A Complete Guide
In a world where experience is king, every interaction matters. From in-person shopping in bric...
Gordon Polovin
September 11, 2024 | 13 MIN READ
Customer Experience
Market Research
The Power of Digital Consumer Engagement in Driving Brand Growth
Is "digital consumer engagement" only a conversation for B2C businesses? Or can this term be ex...
Gordon Polovin
July 15, 2024 | 8 MIN READ
Best Practices
Customer Experience
How Businesses Should Navigate Social Media in 2024
Social media is no longer social. The big names like Instagram, Facebook and TikTok have evolve...
Jake Burgess
December 15, 2023 | 5 MIN READ
About Sogolytics
Is Technology Really Delivering Better Consumer Experiences?
In the heart of the digital age, technology has become an omnipresent force that shapes the way...
Cherie Foo
November 17, 2023 | 7 MIN READ
Customer Experience
Top 7 Digital CX Strategy Trends
This is the second part of a two-part Digital Customer Experience Strategy series. The first pa...
Gordon Polovin
October 31, 2023 | 7 MIN READ
