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Showing results for : CX
Customer Experience
Advantages of Conducting Customer Satisfaction Surveys
There's nothing more disruptive to a business than customer churn. Companies worldwide are losi...
Gordon Polovin
December 22, 2021 | 6 MIN READ
Customer Experience
Building an Effective CX Strategy
Customer experience (CX) is at the core of every company's ROI metrics. According to Forbes, US...
Gordon Polovin
November 29, 2024 | 7 MIN READ
About Sogolytics
Best Practices
General
Before You Host Another Webinar, Consider This
Hosting a webinar can be a great way to connect with customers or promote your brand. However, ...
Shrutika Desai
December 7, 2021 | 4 MIN READ
Customer Experience
Financial Services
Customer Experience (CX) Trends in Financial Services in 2025
It's the busiest shopping season of the year, and companies are working hard to get you to spen...
Gordon Polovin
December 20, 2024 | 10 MIN READ
Customer Experience
3 Ways Emotional Intelligence Can Improve Your Customer Experience
Want to connect better with your customers? Speak to their emotions!This is especially impo...
Disha Sanghvi
March 15, 2024 | 5 MIN READ
Customer Experience
Why You Should Offer Professional Development to Your Customers
Do your customers reach out with frequently asked questions? While a FAQ section on your websit...
Kathy Edens
November 16, 2021 | 5 MIN READ
About Sogolytics
Feature Focus
Sogolytics 28.0 Release Highlights
Ready to dive in to our latest release? We can't wait for you to check it out! Remember that fe...
Melissa Krut
July 14, 2022 | 6 MIN READ
Customer Experience
Financial Services
Uncovering Key Insights to Increase Customer Satisfaction in Retail Banking
On November 10, Sogolytics hosted a webinar titled “Uncovering Key Insights to Increase Custo...
Jason Smith
November 12, 2021 | 3 MIN READ
Customer Experience
5 CX Lessons We Can Learn From “Squid Game”
The Korean drama "Squid Game" has taken the world by storm. The nine-episode show has become Ne...
Shrutika Desai
June 8, 2023 | 4 MIN READ
Best Practices
Customer Experience
Market Research
Going Green to Sustain the Customer Experience
Climate change is no longer a distant possibility, but a present reality. With global environm...
Disha Sanghvi
October 15, 2021 | 4 MIN READ
