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Showing results for : CX
Customer Experience
What is CXI? Into the World of Customer Experience Innovation
Customer experience itself is no longer an unknown topic, but one of great importance in the bu...
LeTeisha Newton
November 18, 2024 | 5 MIN READ
Best Practices
Customer Experience
Aligning CX and Cybersecurity Improvements for Groundbreaking Strides in 2025
Over the last few years, businesses have faced dramatic technological challenges, thus impactin...
Gordon Polovin
December 20, 2024 | 7 MIN READ
Employee Engagement
Know Better, Do Better: Employees, Consumers, and Getting to Know Your People
As we continue our series on using empathy to lead the way in your corporate social responsibil...
LeTeisha Newton
August 9, 2023 | 5 MIN READ
Customer Experience
What Scary Movies Tell Us About CX
There are many people in the world who love a good scare, and there are plenty more people who ...
LeTeisha Newton
October 13, 2023 | 8 MIN READ
Customer Experience
Employee Engagement
How Do YOU Contribute to CX: Marketing Writer
In customer experience, marketing matters. Before we break that down, though, let's get one str...
LeTeisha Newton
March 26, 2022 | 4 MIN READ
Best Practices
Customer Experience
Think Like a Child: Valuable CX Lessons from Kids’ Museums
Children are notoriously difficult to engage for long periods of time. They’ve got permanentl...
Jake Burgess
March 17, 2022 | 7 MIN READ
Customer Experience
Customer Experience: Tips & Tricks from the World of Museums
Money is important to museums. They need to keep the lights on and pay their staff. They need t...
Jake Burgess
March 9, 2022 | 8 MIN READ
About Sogolytics
Customer Experience
Employee Engagement
Exploring Success: An Interview with Sogolytics’s VP of Success, Melissa Krut
You’ve set the goals, but are you on track? The first step to achieving your target is unders...
Sogolytics
March 3, 2022 | 8 MIN READ
Customer Experience
Why a Customer Success Management Program is Vital to Every Business
Over time, the pendulum has swung from "The customer is always right!" to a more nuanced unders...
Gordon Polovin
February 28, 2022 | 8 MIN READ
Customer Experience
How to Build a Customer Base for the Long Term
Everyone knows that if you want to build something big, you need a strong and steady foundation...
Gordon Polovin
June 5, 2023 | 7 MIN READ
