Search Blogs
Showing results for : customer success
Customer Experience
A Customer’s Guide to Better Service Experiences
In the realm of customer service, there exists a delicate balance between what customers expect...
Cherie Foo
October 31, 2023 | 9 MIN READ
Customer Experience
Net Revenue Retention: The Complete Guide
In the ever-changing world of SaaS, both technological capabilities and customer expectations c...
Sadashiv Pal
June 7, 2024 | 8 MIN READ
About Sogolytics
Customer Experience
Employee Engagement
Exploring Success: An Interview with Sogolytics’s VP of Success, Melissa Krut
You’ve set the goals, but are you on track? The first step to achieving your target is unders...
Sogolytics
March 3, 2022 | 8 MIN READ
Customer Experience
Why a Customer Success Management Program is Vital to Every Business
Over time, the pendulum has swung from "The customer is always right!" to a more nuanced unders...
Gordon Polovin
February 28, 2022 | 8 MIN READ
