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Showing results for : customer satisfaction
Best Practices
5 Steps for Creating the Perfect Customer Survey Questions
Let’s face it: In today’s competitive market, customer experience is the differentiator for...
Lauren Franco
August 23, 2024 | 6 MIN READ
Financial Services
A Competitive Edge for Community Banks
In the mid-1990s, predicting that technology would transform banks protected by regulation...
Sogolytics
September 16, 2019 | 5 MIN READ
Best Practices
Feature Focus
How Data Pre-Population Can Improve Your Surveys
Most of the time, conducting a survey is a fairly standard process: You assemble a set of q...
Hamid Farooqui
June 29, 2020 | 7 MIN READ
General
K-12/Higher Education
Professional Development
Sogolytics: Dissertation Research Helps Zoo Primates
It’s fascinating for us to learn about all the brilliant ways Sogolytics is used for academic...
Natasha Peterson
March 1, 2023 | 2 MIN READ
About Sogolytics
Feature Focus
General
Survey Types
Sogolytics: Customer Feedback with Two Very’s—Too Cool!
When we help our small business owners with customer feedback, support mode is on full throttle...
Natasha Peterson
January 8, 2020 | 2 MIN READ
Feature Focus
Becoming Bernadette — Using Rules & Alerts in a Post-Information World
New York Times columnist Thomas Friedman loves Bernadette, a waitress at one of his favorite di...
Sogolytics
November 21, 2022 | 2 MIN READ
Best Practices
How well do you really know your customers?
Do you know their likes, dislikes, needs, fears, wants and challenges?
Truly understanding...
Sogolytics
August 23, 2024 | 2 MIN READ
Survey Types
A happy customer is a repeat customer
A business can judge its success by analyzing its levels of customer satisfaction. The ba...
Sogolytics
December 3, 2022 | 1 MIN READ
