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Showing results for : customer satisfaction survey
Financial Services
Technology
Community Banks Forced to Re-evaluate Technology’s Role in Serving Customers
During the 2016 FDIC Community Banking Conference, Strategies for Long-Term Success, a communit...
Sogolytics
May 30, 2023 | 5 MIN READ
Best Practices
Customer Experience
Feature Focus
How to Improve Customer Service Using Sogolytics’s Rules and Alerts Feature
One hallmark of outstanding customer service is the speed at which a business responds. If you ...
Hamid Farooqui
March 28, 2024 | 6 MIN READ
About Sogolytics
How to Create a Cross Tab Report
A Cross Tab Report shows the relationship between two or more survey questions. It’s often us...
Sogolytics
September 20, 2019 | 2 MIN READ
Feature Focus
Becoming Bernadette — Using Rules & Alerts in a Post-Information World
New York Times columnist Thomas Friedman loves Bernadette, a waitress at one of his favorite di...
Sogolytics
November 21, 2022 | 2 MIN READ
Best Practices
How to determine sample size?
When planning a survey, determining the sample size is an important decision. Since several dif...
Sogolytics
December 5, 2022 | 1 MIN READ
