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Showing results for : customer satisfaction survey
Best Practices
Customer Experience
Your Ultimate Guide to Customer Satisfaction
Sogolytics · Your Ultimate Guide to Customer Satisfaction | Sogolytics BlogCastToday, wher...
LeTeisha Newton
October 17, 2023 | 15 MIN READ
Best Practices
Customer Experience
How Online Surveys & Customer Feedback Are Powering Businesses in 2025 and Beyond
Whether you're in marketing, executive leadership, or both, you probably spend plenty of time p...
Gordon Polovin
December 20, 2024 | 13 MIN READ
Best Practices
Customer Experience
Everything You Need to Know About the CSAT Survey
Everyone is talking about the CSAT survey, and with good reason! The Customer Satisfaction Surv...
LeTeisha Newton
August 22, 2022 | 6 MIN READ
Customer Experience
Buzzword Decoded: What is CSAT Really?
CSAT is by far one of the most recognizable metrics when it comes to measuring customer experie...
LeTeisha Newton
June 10, 2022 | 4 MIN READ
Customer Experience
How many different ways can you look at customer relationships?
Every business's goal is to develop an unshakeable customer relationship that defines the best ...
Gordon Polovin
September 13, 2023 | 6 MIN READ
Customer Experience
Survey Types
How to Create a Customer Satisfaction Survey
Ready to launch your first -- or next -- customer satisfaction survey? You're closer than you t...
Melissa Krut
September 27, 2022 | 1 MIN READ
Customer Experience
Employee Engagement
Survey Types
Two Feedback Surveys That Will Change Your Business in 2021 and Beyond
Creating a meaningful difference in business these days, especially in a competitive marketplac...
Gordon Polovin
July 1, 2021 | 10 MIN READ
Customer Experience
The CX Turnaround: Learning from Mistakes
No one likes to fail. Trip-ups are terrible. Mistakes create mayhem. Especially when it comes t...
Jenn Goddu
March 9, 2020 | 4 MIN READ
Customer Experience
How Customer Experience is Making the Leap from Brick-and-Mortar to the Cloud
You know a great customer experience every time someone steps foot in your brick-and-mortar sto...
Sogolytics
November 30, 2023 | 5 MIN READ
About Sogolytics
Feature Focus
We all need answers. #SoGoMobile
You already know there’s an app for that. No matter the question, there’s an a...
Melissa Krut
January 26, 2020 | 2 MIN READ
