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Showing results for : Customer experience management
Customer Experience
The Ultimate Guide to Digital CX Strategy
The ultimate digital experience strategy depends critically on an omnichannel presence. This ex...
Gordon Polovin
August 30, 2023 | 9 MIN READ
Customer Experience
Enhancing CX with Chicken-Infused Strategies
Sogolytics · Enhancing CX with Chicken-Infused Strategies | Sogolytics BlogCastIn today's ...
Phillip Pinero
September 19, 2023 | 6 MIN READ
Customer Experience
Customer Engagement Software vs. CRM
At a company forum the other day, the lecturer, when talking about customer engagement software...
Gordon Polovin
July 10, 2023 | 7 MIN READ
Best Practices
Customer Experience
Leveraging CX Insights During Inflation
Over the last few years, the economic circumstances of the world have been in a constant state ...
Disha Sanghvi
December 22, 2022 | 6 MIN READ
Best Practices
Customer Experience
Retail
The Power of an Omnichannel Retail Experience
Consumer shopping behavior is unrecognizable from what it was a few years back. As a result, ma...
Gordon Polovin
March 27, 2023 | 12 MIN READ
Best Practices
Customer Experience
Do Businesses Need a Chief Experience Officer (CXO)?
It's clear that being a truly customer-first business brings tremendous benefits in terms of cu...
Jake Burgess
September 27, 2022 | 6 MIN READ
Customer Experience
Market Research
5 Storytelling Examples Connecting Brand & Customer Journey
Your customers are exposed to branding everywhere. Storytelling is one way to connect your bran...
Jenn Goddu
November 18, 2024 | 5 MIN READ
Best Practices
Customer Experience
Enter the CX Matrix
Most of us remember where we were in life when we came across Neo and the choice Morpheus gave ...
LeTeisha Newton
December 2, 2022 | 4 MIN READ
About Sogolytics
Customer Experience
Customer Experience Software: The Best CX Platforms on the Market Today
Looking for a customer experience software solutions? You're not alone! Customer experience sol...
Gordon Polovin
December 21, 2024 | 13 MIN READ
Customer Experience
What is Customer Experience Management?
Customer experience (CX) is a modern-day marketing focus. It recognizes that keeping your custo...
Gordon Polovin
September 15, 2021 | 7 MIN READ
