Best Practices

Customer Experience

How to Balance Privacy and Personalization

Generic is out, custom is in, and customer experience is king. As a result, businesses today st...

Cherie Foo

June 28, 2023 | 6 MIN READ

Best Practices

Customer Experience

6 Ways to Elevate Travel and Hospitality CX

Travel can be a transformative experience, bringing people closer to their inner selves with ev...

Disha Sanghvi

June 27, 2023 | 6 MIN READ

Best Practices

Customer Experience

Why Global Companies Need Multilingual Surveys

In today's global markets, many companies do business all around the world - which means workin...

Gordon Polovin

September 13, 2023 | 8 MIN READ

Best Practices

Customer Experience

Building Customer Trust, Navigating Data Privacy

In today's digital age, where our personal information is constantly collected and shared, priv...

Cherie Foo

June 20, 2023 | 6 MIN READ

Customer Experience

Bridge the Summer Break with Seasonal CX

Customer spend patterns keep changing throughout the year. Have you ever noticed customers buyi...

Disha Sanghvi

June 15, 2023 | 4 MIN READ

Customer Experience

Survey Types

How Can Quizzes Boost Customer Engagement?

Gathering relevant customer data through key platforms (news, social media, market research) is...

Gordon Polovin

June 8, 2023 | 5 MIN READ

Best Practices

Tech Companies: Optimize Your Tech Stacks!

Tech companies are well-known for developing software tools and other products that help other ...

Cherie Foo

June 7, 2023 | 7 MIN READ

Customer Experience

How Can Forms Help with Lead Generation?

For a modern company strategizing its marketing program’s reach, the world is the size of a v...

Gordon Polovin

August 4, 2023 | 8 MIN READ

Customer Experience

Technology

How AI Has Changed the CX of Tech Companies

Ever thought about how often you interact with tech companies in your day-to-day life? If yo...

Cherie Foo

May 31, 2023 | 7 MIN READ

Best Practices

Customer Experience

Protecting Consumers in a Data-Insecure World

Data breaches are terrifying -- most of all, perhaps, because they do happen -- despite the bes...

LeTeisha Newton

May 24, 2023 | 6 MIN READ