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Showing results for : Customer experience
Customer Experience
Survey Types
How Can Quizzes Boost Customer Engagement?
Gathering relevant customer data through key platforms (news, social media, market research) is...
Gordon Polovin
June 8, 2023 | 5 MIN READ
Best Practices
Tech Companies: Optimize Your Tech Stacks!
Tech companies are well-known for developing software tools and other products that help other ...
Cherie Foo
June 7, 2023 | 7 MIN READ
Customer Experience
How Can Forms Help with Lead Generation?
For a modern company strategizing its marketing program’s reach, the world is the size of a v...
Gordon Polovin
August 4, 2023 | 8 MIN READ
Customer Experience
Technology
How AI Has Changed the CX of Tech Companies
Ever thought about how often you interact with tech companies in your day-to-day life?If yo...
Cherie Foo
May 31, 2023 | 7 MIN READ
Best Practices
Customer Experience
Protecting Consumers in a Data-Insecure World
Data breaches are terrifying -- most of all, perhaps, because they do happen -- despite the bes...
LeTeisha Newton
May 24, 2023 | 6 MIN READ
Customer Experience
Uncovering the Silent Majority: Gleaning Insights from Non-Vocal Customers
Most brands have begun to realize that customer feedback is essential for business growth. It u...
Jake Burgess
May 22, 2023 | 7 MIN READ
Customer Experience
Technology
Overcoming CX Blind Spots in Tech Companies
Technology plays an essential role in how today's businesses interact with their customers. Fro...
Cherie Foo
June 22, 2023 | 8 MIN READ
Customer Experience
Use it or Lose it: Personalization in Practice
As the CEO of TriedBlu Consultancy and a tech-savvy consumer, John understands the importance o...
LeTeisha Newton
August 9, 2023 | 7 MIN READ
Customer Experience
Personalization vs. Privacy: Building the Balance
Customers want personalized and contextualized experiences, but as awareness of security threat...
Disha Sanghvi
May 11, 2023 | 6 MIN READ
Customer Experience
Personalization Dangers: Can You See Me?
Imagine this, you’re sitting at home scrolling on the internet, looking for a better way to c...
LeTeisha Newton
August 9, 2023 | 8 MIN READ
