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Best Practices
Customer Experience
Ultimate Guide to Predictive Analytics
Imagine this: You have been working with a company for a while on a mid-senior level and you ar...
Sadashiv Pal
August 8, 2023 | 9 MIN READ
Best Practices
Customer Experience
Employee Engagement
The Importance of Experience Design Today
Are you familiar with the idea of experience design? If you've been tracking trends, you know t...
Gordon Polovin
July 24, 2023 | 9 MIN READ
Best Practices
Customer Experience
Top 5 Tips for Customer Journey Mapping
Want to learn the progression of interactions a customer has with your brand? You can chart out...
Gordon Polovin
July 19, 2023 | 9 MIN READ
Best Practices
Employee Engagement
Embracing Change: AI in HR
In today’s rapidly evolving technological landscape, AI powered technologies are making their...
Phillip Pinero
September 11, 2023 | 4 MIN READ
Best Practices
Customer Experience
How Online Surveys & Customer Feedback Are Powering Businesses in 2025 and Beyond
Whether you're in marketing, executive leadership, or both, you probably spend plenty of time p...
Gordon Polovin
December 20, 2024 | 13 MIN READ
Best Practices
Customer Experience
How to Balance Privacy and Personalization
Generic is out, custom is in, and customer experience is king. As a result, businesses today st...
Cherie Foo
June 28, 2023 | 6 MIN READ
Best Practices
Customer Experience
6 Ways to Elevate Travel and Hospitality CX
Travel can be a transformative experience, bringing people closer to their inner selves with ev...
Disha Sanghvi
June 27, 2023 | 6 MIN READ
Best Practices
Customer Experience
Why Global Companies Need Multilingual Surveys
In today's global markets, many companies do business all around the world - which means workin...
Gordon Polovin
September 13, 2023 | 8 MIN READ
Best Practices
Customer Experience
Building Customer Trust, Navigating Data Privacy
In today's digital age, where our personal information is constantly collected and shared, priv...
Cherie Foo
June 20, 2023 | 6 MIN READ
Customer Experience
Bridge the Summer Break with Seasonal CX
Customer spend patterns keep changing throughout the year. Have you ever noticed customers buyi...
Disha Sanghvi
June 15, 2023 | 4 MIN READ
