About Sogolytics

Showing Gratitude To Your Customers: A Handy Guide

At the heart of every business lies its customers -- and it’s safe to say that no business ca...

Cherie Foo

October 22, 2023 | 5 MIN READ

Customer Experience

In Support of After-Sales Support

If you’re like the average company, you’ll probably focus the bulk of your efforts into clo...

Cherie Foo

March 29, 2024 | 5 MIN READ

Customer Experience

Onboarding 101: Why Customer Onboarding Matters More Than You Think

Many companies are guilty of not having any proper procedures in place when it comes to onboard...

Cherie Foo

October 12, 2021 | 5 MIN READ

Customer Experience

Employee Engagement

Employee Engagement: Enhancing Customer Experience from the Inside

If there’s one thing we’ve learned since the economic collapse ten years ago, it’s that b...

Jake Burgess

September 20, 2019 | 6 MIN READ

Customer Experience

Online Reviews Heat Up Summer Business

[caption id="attachment_4866" align="alignright" width="200"] If online reviews drive choice, w...

Melissa Krut

May 6, 2021 | 3 MIN READ

Customer Experience

What You Don’t Know Can Hurt You: The Value of Customer Feedback

For many companies, collecting customer feedback is an afterthought. After all, companies exist...

Sogolytics

June 1, 2020 | 3 MIN READ

Customer Experience

9 Signs Customer Experience Counts

If you've been thinking that CX is just a trendy acronym that will go away, think again: Eviden...

Sogolytics

May 6, 2021 | 1 MIN READ

Customer Experience

Forms

Survey Types

Salesforce Integration Automates Success

Sogolytics integrates with many other work productivity tools to allow you to do more with less...

Haris Azmi

May 6, 2021 | 3 MIN READ

Customer Experience

Market Research

Attention Millenials: I just need 223 minutes of your time…

I just need 223 minutes of your time . . . said no marketer ever. But maybe marketers should ...

Ann Heatherington

May 6, 2021 | 2 MIN READ

Best Practices

Customer Experience

Employee Engagement

General

Engagement In 3 Simple Steps

Sure, we talk a lot about surveys, but engagement is really a big deal. And on this special day...

Melissa Krut

September 20, 2019 | 3 MIN READ