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Showing results for : Customer experience
Customer Experience
What You Don’t Know Can Hurt You: The Value of Customer Feedback
For many companies, collecting customer feedback is an afterthought. After all, companies exist...
Sogolytics
June 1, 2020 | 3 MIN READ
Customer Experience
9 Signs Customer Experience Counts
If you've been thinking that CX is just a trendy acronym that will go away, think again: Eviden...
Sogolytics
May 6, 2021 | 1 MIN READ
Customer Experience
Forms
Survey Types
Salesforce Integration Automates Success
Sogolytics integrates with many other work productivity tools to allow you to do more with less...
Haris Azmi
May 6, 2021 | 3 MIN READ
Customer Experience
Market Research
Attention Millenials: I just need 223 minutes of your time…
I just need 223 minutes of your time . . . said no marketer ever. But maybe marketers should ...
Ann Heatherington
May 6, 2021 | 2 MIN READ
Best Practices
Customer Experience
Employee Engagement
General
Engagement In 3 Simple Steps
Sure, we talk a lot about surveys, but engagement is really a big deal. And on this special day...
Melissa Krut
September 20, 2019 | 3 MIN READ
Customer Experience
General
Want to win? Plan to fail.
Sometimes a plan isn’t enough. The best laid plans, failing to plan means planning to fail, a...
Melissa Krut
February 10, 2024 | 4 MIN READ
Customer Experience
Technology
Why banks should ride the technology wave to provide a better customer experience
Today is the first day of the Consumer Electronics Show (CES) in Las Vegas, Nevada and I’m ex...
Lauren Franco
May 30, 2023 | 2 MIN READ
Customer Experience
Send a service feedback survey to see where you rank.
Do your customers feel your services offer good value for the money? Are they getting what they...
Ann Heatherington
September 24, 2019 | 2 MIN READ
Customer Experience
Have the best product on the market? Find out!
Sure, you might have the best product on the market today, but customers are fickle. When the n...
Ann Heatherington
September 20, 2019 | 2 MIN READ
Customer Experience
How are you measuring customer satisfaction?
Many companies focus on measuring customer satisfaction – how satisfied were you with this pr...
Ann Heatherington
February 8, 2021 | 2 MIN READ
